ROBERT L. MOBLEY
*** ***** ****** ( San Ramon, California 94583
925-***-**** ( acgbn5@r.postjobfree.com ( www.linkedin.com/pub/robert-
mobley/0/449/17a
SENIOR DIRECTOR / DIRECTOR: Global Infrastructure, Technology
Highly accomplished global IT executive with extensive track record of
driving revolutionary improvements in capabilities, operations, and
services of industry giants, while championing multimillion dollar savings.
Creates centers of excellence on leading-edge of industry by spearheading
high-impact strategic plans, roadmaps, and transformations. Maximizes
speed, efficiency, cost-effectiveness, and flexibility by combining strong
technical expertise with advanced business acumen. Determines optimal
approach to align local and global cross-functional teams to propel company
ingenuity, growth, and success. Provides powerful edge in competitive
markets by inspiring all parties to continually push boundaries of
possibilities.
Strategic Global IT Plans & Roadmaps ( Global IT Integration & Leadership (
Transformations & Change
Business & IT Alignment ( IT Operational & Service Excellence ( IT Security
( Cost Savings ( Problem Solving
Virtual & International Team Building ( Vendor Selection & Management (
Negotiations ( Cloud Virtualized Computing
SYBASE, INC. (an SAP COMPANY), Dublin, California ( 11/2002 - Present
Global industry leader in delivery of enterprise and mobile information
management software; part of world leader in enterprise applications, and
world's 3rd largest independent software manufacturer.
IT Technology Chief Consultant ( (1/2013-Present)
Direct complex IT infrastructure service sourcing realignment. Drive
strategic shift to shared or managed services across all parts of global
organization to maximize efficiency, flexibility, and agility as factors
crucial to company growth. Provide "outside" viewpoint while directing
broad range of program level projects.
Achievements:
. Set stage for company's successful expansion into cloud-based SAAS, PAAS
services, researching, identifying, and currently driving ~E18.5M in cost
avoidance based on efficiency gains via E12.5M investment; will free up
~150 employees to transition into support of cloud growth opportunities.
. Key member in solving complex legal issue, while ensuring delivery units
meet all their business obligations, expanding scope of personnel in
managed service engagement to target critical contractor roles, thereby
averting legal and HR issues regarding requirement to hire or release
contractors on engagement over 2 years. Resulting in successful release
or transition of ~300 contractors.
Senior Director - Global Infrastructure Operations & Engineering ( (3/2008
- 12/2012)
Provided strategic leadership of all aspects of Global Infrastructure
Operations & Engineering including directing 125 technical and managerial
personnel in +20 worldwide locations. Oversaw and managed all facets of
communications network, security operations, disaster recovery, data center
and cloud services, computing desktops, messaging, mobile devices and
services, web services, database administration, and help desk.
Administered annual $36M expense, $8M telecom, and $6M capital budgets.
Achievements:
. Transformed underperforming and low-morale group of individual silos
ineffective at responding to customer issues in timely manner into
motivated, cohesive, metric-driven global team; improved SLA compliance
to +90%, and increased amount of time available for development projects
by 12%.
. Saved $2.6M to date, while increasing previously low customer
satisfaction by 20% in 12 months, developing, proposing, and executing
business case to convert IT help desk, desk-side support, and server
management from underperforming outsourced provider to internal function.
. Unhindered company's ability to drive margin by expanding services to
meet new business needs, saving $1.2M in annual costs, and slashing
operating expenses by 26% by renegotiating maintenance and licensing
agreements, and conducting thorough review of costs.
. Increased protection of Intellectual Property, while saving $300K in
annual maintenance costs, championing Desktop Virtualization initiative
implemented in 30% of company; resulted in company's recognition at
Information Week 2011 including as #1 in IT vertical.
. Prevented +60 bugs from going to customers, partnering with internal
software engineering and product management to implement 1st Adopter
program within IT to provide early feedback on product features and
functionality, and successfully recommending 20 new features incorporated
into specific release.
ROBERT L. MOBLEY ( Page 2 ( acgbn5@r.postjobfree.com
Director - Global Network Operations & Engineering ( (3/2005 - 2/2008)
Strategized and led all aspects of Global Network Operations & Engineering
including overseeing 25 staff in 5 global offices; comprised of network
engineers, security analysts, and managers. Oversaw and directed all facets
of communications network including voice, data, and cellular devices.
Managed all IT security functions. Administered annual $10M services budget
and annual $1.4M capital budget.
Achievements:
. Enabled voice and video transport, while increasing quality of service to
customers, improving resiliency, and expanding bandwidth, renegotiating
contract, and orchestrating conversion of WAN from ATM to global MPLS in
60 offices worldwide.
. Saved +$14M in cumulative costs, while nearly doubling available
bandwidth, renegotiating major telecom contracts with Purchasing and
Legal, providing technical and business expertise and guidance, and
managing all executive expectations.
. Instrumental in successful acquisition of 5 new networks with 0% business
down time, strategically planning and managing all aspects of all
integrations; dramatically increased company's market presence, and
brought in total of ~1,000 new employees in 18 offices.
. Minimized high cost of maintenance and issues with availability,
formulating 5-year strategic roadmap of technologies and services
providing flexibility, budget compliance, and service enhancement.
Senior Manager - Network Operations ( (11/2002 - 2/2005)
Managed Global Network Operations through 6 engineers located at 3 global
offices; encompassed all aspects of communications network operation
including voice, data, and cellular services.
Achievements:
. Planned and orchestrated on-time and within budget $7M technology and
business conversion from Avaya PBX to IP Telephony environment using
centralized Cisco Call Manager; project achieved 100% ROI in 16 months.
. Eliminated split contracts, inefficient spending, and minimal spend
visibility, reducing number of vendors from ~55 to ~20 including
establishing framework for managing key vendors and strategic
technologies; saved 20% of overall network costs in 3 years, while
increasing engagement with key vendors.
. Played major role in establishing company as "Unwired Enterprise" leader
according to CEO's objectives, leading network engineering team to devise
approach, and test and install new network; successfully delivered
project in 3 months, while providing secure wireless network for staff
and guests.
NOTE: Prior work history includes; District Service Manager - Data, Manager
of Project Management West Region - Data Network Implementation, and Senior
Project Manager - Data Network Implementation US West Region, WILLIAMS
COMMUNICATIONS SOLUTIONS / NEXTIRAONE LLC,. Senior Project Manager -
Network Management System Transition, US West Region, MCI SYSTEMHOUSE, and
Supervisor - Network Design & Management Systems, Communications Technology
Division, and Data Communications Analyst - Data Communications, CHEVRON
INFORMATION TECHNOLOGY CO. Details available on request.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Business Administration
Regis University, Denver, Colorado
Bachelor of Science in Electrical Engineering
Purdue University, West Lafayette, Indiana
ITIL ( Management Development ( Leadership ( Project Management ( Data
Communications ( Total Quality
Former Project Management Professional (PMP) ( Former Cisco Certified
Design Associate (CCDA)
PROFESSIONAL DISTINCTIONS
Recognition by Information Week 2011 ( Presenter at Voicecon 2006
Member of Institute of Electrical & Electronics Engineers (IEEE) - Computer
Society
Member of Project Management Institute (PMI) ( Member of San Francisco
Electronic Crime Task Force