Shannon Waterman
Keansburg, New Jersey 07734
Objective
Seeking a position for an experienced senior office support supervisor. Personal success in streamlining office
processes, increasing efficiency while improving service & profits. Ability to record, track and process financial data,
inventories and other customer/sales systems. Complemented by strong organizational skills, ability to multi task,
trustworthiness and adaptability. Extremely motivated and proactive self-starting individual who enjoys work, team
play and helping drive business success.
Skills
Microsoft Windows Microsoft Office Applications
Lotus and Lotus Notes Adobe Acrobat
Various PC applications Independent software
Professional History
Ultra Rev, Farmingdale, New Jersey 8/2009 – Present
Lead Administrator
• Executive administrative support
• Accounts Receivable & Accounts Payable
• Customer Service Resolutions
• Employee Training
• Wholesale and retail sales and returns
• Supervised international accounts
Mid Jersey Fence Middletown, New Jersey 5/2008 – 6/2009
Office Manager
• Helped increase revenue 5% in a non-seasonal quarter while cutting expenses by 3%
• Developed exceptional customer relationships
• Responsible for opening and closing actions, handle customer complaints
• Managed labor expenses for 2 office workers and 8 installers
• Perform wide-ranging office functions such as updating and managing schedules, composing
correspondence, maintaining proprietary database and payroll
• Handle all executive administrative support responsibilities for the company
• Accounts Receivable & Accounts Payable
Keystone Plastic/Nyltite Corporation of America, South Plainfield, New Jersey 10/2006 - 4/2008
Administrative Assistant
• Responsible for documenting all shipments in order to properly invoice customers
• Determined method of shipment, noting shipping procedures, routes and rates based on most cost
efficient method
• Manage loading dock and trucks in order to ensure orders were being handled correctly
• Inspect damaged items and determining the process to use in order to make inventory accurate
Montauk Financial Group, Parkway Red Bank, New Jersey 2/2006 to 9/2006
Account Management Department
• Responsible for transactions including: transfers, deposits, shipping of stock certificates, restricted
legends and bonds
• Ensure compliance with SEC’s Rules & Regulations 114, 144K & Prospectus
• Maintain Daily Shortage Report balancing Type 5 Restricted Stock vs. Clean Type 1
Education
Brookdale Community College, Lincroft, New Jersey 9/2003 - 2006
Associates Degree in Liberal Arts & Business