SHARON RENEE THOMAS
**** ************ ***. ***. *-D Bronx, NY 10462
acgbm0@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
• A highly-skilled and motivated office professional who has achieved levels of excellence in all
phases of providing quality office services
• Excellent ability to communicate effectively with all levels of management and with clients of
diverse backgrounds work well under pressure and meet tight deadlines
• Proficient in Microsoft Word, Access, PowerPoint & Ecel
• Knowledge of Internet, Outlook and Outlook Express
• Type 45 wpm
EDUCATION
Kingsborough Community College, CUNY, Brooklyn, NY
Associates, expected to graduate in 6 /2015
Major: Chemical Dependency
WORK EXPERIENCE
Kingsborough Community College, CUNY, Brooklyn, NY 9/2013 to present
Student Aid
• Answered incoming calls, directed students to their appropriate destination
• Test, time and grade students registering for the program
• File documents, maintain student database, update spreadsheet as needed
• Distribute student metro cards and checks
• Type, fax and edit reports
• Assist Director, and Coordinator on projects as needed
United Intelligence Group, New York, NY 10/2004 to 12/2007
Office Assistant
• Managed all incoming calls and directed to staff
• Filed all documents
• Typed and edited reports
• Assisted the President and worked on special projects as needed
The Chubb Institute, New York, NY 12/1999 to 10/2002
Receptionist / Admissions Coordinator Assistant
• Answered all incoming calls, directed students to their appropriate destination
• Tested, timed and graded students who were registering for The Chubb Institute
• Assisted the Admission Coordinators and Admissions Representatives
• Processed and filed student applications
• Entered student data into the computers database
• Took payments from students
Geico Direct, New York, NY 03/1999 to 10/1999
Receptionist/Dispatcher
• Dispatched claims to the insurance adjusters
• Directed all policyholders to their destination points
• Processed payments and filed claims
• Greeted and assisted all customers
• Maintained relationships with auto repair shops and car dealerships
• Sent all completed claims to Regional Main Office (UPS)