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Customer Service Sales

Location:
Hazlet, NJ
Posted:
October 09, 2014

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Resume:

Brenda Daly

** ***** ******** *** *** **, Matawan, NJ 07747 732-***-****

acgbl3@r.postjobfree.com

OBJECTIVE

Seeking an Administrative position where I can apply my skills in

providing high-end administrative support to various executives and

employing ability to take accurate instructions and transforming them into

appropriate action.

EDUCATION:

Kean University, Union NJ, B.A Business Management, Graduated May 2013

SKILLS:

Advanced knowledge of Microsoft Office 2010 Word, Access, Excel, Power

Point, Outlook and AS400. Entry level Oracle and SAP. Adaptive to fast

pace environment, quickly learn and master new technology. Account

Management, Exceptional organizational skills, detail orientated, and

effective communicator.

EXPERIENCE:

Stuart Steel Protection,Somerset, NJ

12/13-08/14

Sales Coordinator

. Order entry, quote customers and maintain price files, correspond with

vendors to get pricing and shipping rates for drop shipments.

. Communicate regularly with sales team on delivery issues, inventory

issues and update orders accordingly while meeting deadlines

effectively.

. Set up new accounts and also update existing accounts, maintain

filing system, responsible for scanning and sending out submittal

packages for bids.

R3 Metro, Carteret, NJ

05/10-10/2012

Sales Assistant/Customer Service

. Order entry, quote customers and maintain price files, correspond with

vendors on all special ordered items and backorders, responsible for

submission of RMA's and OSD forms. Responsible for EDI reports as

well as Drop shipment orders to customers.

. Communicate regularly with sales team on delivery issues, inventory

issues and update orders accordingly while meeting deadlines

effectively.

. Maintain vendor Database for 200 vendors. Interact professionally

with all levels of staff and maintain the highest level of

confidentiality; known for tact and diplomacy in handling sensitive

issues.

Midco Waste Services New Brunswick, NJ

02/09-05/2010

Customer Service Representative

. Trained all new customer service rep employees. In charge of all

weekly customer service meetings creating PowerPoint presentations and

compiling key meeting points.

. Received and validated customer feedback regarding services and

programs, to route to the appropriate departments, divisions or as

directed to support efforts for continual process improvement.

Kinkelder Saw, Somerset, NJ

06/07-01/2009

Administrative/ Office Administrator

. In charge of billing, checking stock and availability of inventory.

Reconcile customer billing discrepancies while demonstrating best

judgment in the disbursement of adjustments and credits per contracts.

. Maintain a clean, professional and safe working environment by

inspecting and scheduling maintenance, and ensuring that all office

and warehouse equipment is properly accounted for and in safe working

condition.

American Woman Fitness, Edison, NJ

03/06-03/2007

Assistant Manager

. Demonstrated ability to function effectively as a team player as well

as working independently to achieve objectives. Review all Company

sales numbers in comparison to budget and history and provides the

necessary information to Manager and District management.

. Conduct monthly, weekly and daily meetings with the service group,

membership, and fitness staff to review performance, operations, offer

direction, motivation and guidance toward achieving personal and club

budgets.

Commerce Bank, Middletown, NJ

05/99-10/2006

Bank Teller, Administrative/Executive Assistant to VP Residential Mortgage

. Process bank transaction for both personal and business customers

providing them with information regarding bank services. Issued

referrals to personal bankers to open new accounts. Entrusted with

handling safe deposit boxes, verifying vault currency, ATM and night

drop activities.

. Participated in all training opportunities. Perform Research via

Internet for Presentations creation presentations. Draft meeting

minutes as requested and set up meetings.

. Manage Outlook calendar for president & VP's. Register president and

VP for seminar's, travel and hotel reservations. Order office supplies

as needed. Expense report processing.

. Create excel reports pertaining to sales percentages. Handled all

incoming documents from title agencies, surveyors and clientele to be

distributed to appropriate loan officer.

. Responsible for routing all inbound calls and faxes for both the VP

and loan officers.

.

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