Shawn A. Smith

*** *. ******** ***., ********, Ca. 95008

cell: 408-***-**** home: 408-***-****

acgbkn@r.postjobfree.com

LinkedIn.com/In/shawnsmith

Energetic and motivated leader with proven ability to manage a strong Credit, Collections and Accounts

Receivable inside support team. Self-starter, problem solver, independent worker. Highly skilled in

establishing effective department policy and procedure in accordance with GAAP practices to ensure A/R

integrity, collectability and timely cash flow.

WORK EXPERIENCE:

● Oversee and review large orders for accuracy prior to releasing for shipping and billing in accordance

with each divisions’ requirements.

● Develop and retain efficient inside support team using training, education, communication and

motivational techniques.

● Expert in risk assessment and mitigation using proven methodology for establishing and maintaining

appropriate customer credit lines and payment terms (i.e. D&B, personal credit reports, bank & trade

references, internet data collection tools, scoring matrixes, etc.).

● Highly capable of developing clear, effective, obtainable individual and departmental goals in line with

corporate objectives to ensure best possible performance.

● Continuous development and implementation of sound, effective billing practices to assure timely A/R

turnover and cash flow.

● Facilitator of interdepartmental quality assurance measures, process improvements and check and

balance methods to continuously improve OTC cycle efficiency and accuracy.

● Foster positive customer relations through effective, professional communications and timely follow

up to account issues and inquiries.

● Work closely with sales teams to exchange pertinent information regarding customer issues, large

upcoming sales orders/jobs, marketing events, changes in customers’ credit standing, special

projects, atypical circumstances and/or considerations.

● Prepare and distribute required reporting to top management, auditors, bank and lenders; perform all

other ancillary, ad hoc projects as needed.

● Contain Allowance for Doubtful write offs to within company’s risk tolerance guidelines; maintain

adequate AFD reserves performing quarterly G/L adjustments as necessary.

● Extensive experience with securities (i.e. Mechanics Lien, Joint Check, UCC1, Personal & Corporate

Guarantee, Deed of Trust, Letter of Credit, etc.).

● Key contact and facilitator for all CPA, bank and tax audits.

● Key team member/contributor on multiple special projects: Internal process improvements, software

conversions (3), special events, Employee of the Month Program co-founder and team member.

TECHNICAL SKILLS:

Sage (MAS 500), Oracle (JDE), ABS-FloorPro, AS400, SAP, UNIX

MS Office (Excel, Word, Outlook, Access, Pase LienWriter, 10 Key

EDUCATION:

Westmont High School – Campbell, Ca. – Diploma

West Valley College – Saratoga, Ca

ADDITIONAL TRAINING, CERTIFICATION:

Financial Analysis Effective Communications

Collections/Risk Management Negotiations/Conflict Resolution

Time Management DSO/Collection Performance

AFFILIATIONS: Member of CMAC and NACM Credit Associations

PROFESSIONAL EXPERIENCE:

9/2014 – Present - ROBERT HALF FINA NC & ACCOUNTING– San Jose, California

Credit/Collections/Accounts Receivable Analyst - temporary contract position

6/2002 – 6/2013 BUTLER - JOHNSON CORPORATION – San Jose, California

Credit/Collections/Accounts Receivable Manager (6 Directs)

● Responsible for maintaining customer accounts, initiate/document collection calls, perform research

and reconciliation on disputed items, issue credit/debit memos as needed.

● Establish, maintain and ensure compliance to department policy and procedure.

● Review large orders for accuracy and completeness prior to releasing for shipment and invoicing.

● Enhance, build and strengthen internal and external relations; facilitate negotiations.

● Identify deficiencies, streamline & upgrade processes for increased quality, productivity, customer

satisfaction and cost savings within the department & relating to overall OTC cycle.

● Introduced and implemented platform and template for Incentive and Performance Review programs

subsequently utilized company wide.

● Responsible for timely completion of CPA, bank and tax audit requirements as applicable to A/R.

● Track & monitor bad debt accounts placed with legal or collection agencies to optimize recovery &

keep costs to a minimum.

● Establish & prepare quarterly A/R Analysis, Allowance for Doubtful & Sales Returns/Allowance reserve

report providing top management, auditors & banks visibility on A/R concentrations, potential bad

debt exposure & status/collectability of outstanding receivables.

● Prepare Monthly Cash & Aging forecast, Daily Cash Receipts, DSO Trend Analysis, various

ancillary/adhoc reports and projects as needed.

1995 – 2002 ALPS ELECTRIC (USA), INC. - San Jose, California

Corporate Credit and Collections Manager (8 directs)

● Full control, oversight & accountability for Credit, Collections & Accounts Receivable functions for a

$500M+ parent holding company (US and International).

● Responsible for maintaining & reporting for two separate subsidiary A/R portfolios - broad customer

base ranging from fortune 500 companies, OEM, contract manufacturers, distributors & resellers to

top automotive industry leaders & 2nd - 3rd tier suppliers.

● Update, maintain & ensure company-wide compliance to corporate policy & procedure.

● Train credit team to properly understand and utilize credit information (bank and trade references,

D&B, Financial and Ratio Analysis) in order to assign appropriate credit lines mitigating risk exposure.

● Forecast & report Allowance for Doubtful Reserve, Sales Returns and Allowances, Marketing

Incentives, Monthly Cash and Aging, Weekly Cash Receipts, DSO Analysis and special projects as

requested.

● Actively partner with Sales and Finance Management to stay abreast of customer issues and future

product programs.

● Report directly to the CFO.

● Provide support to Global affiliates in the form of report consolidation, risk assessment analysis

● Actively engage interdepartmentally to improve the quality of the OTC process through deduction

analysis and procedural improvements.

● Place and track default accounts with outside collections and legal counsel, track and file claims in

bankruptcy cases

● Facilitate CPA, bank and tax audits on a quarterly, annual or as needed basis

● Instrumental in system software conversion

1987 – 1995 Polymetrics – San Jose California – Corporate A/R Supervisor

Personal & Professional References Available Upon Request

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