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Customer Service Administrative Assistant

Location:
Lithonia, GA, 30058
Posted:
October 09, 2014

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Resume:

Profile

> Energetic, hardworking individual with a strong desire to meet

challenges in a new career.

> Extremely service oriented and resourceful, with the ability to assess

needs, provide appropriate solutions, and follow through to ensure

prompt resolution of issues. Highly organized and effective at

managing multiple tasks for time critical projects.

Skills

> Proficient computer skills in MS Word, Excel, PowerPoint, as well

Internet research, and email.

> Able to quickly adapt to new environments and rapidly develop any

specialized knowledge to perform at peak efficiency.

> Possess strong verbal and written communications skills.

Employment History

Center for Elders Independence 4/15/13

- 6/27/14

-Social Worker Administrative Assistant

- College Student Intern

ARMY NATIONAL GUARD

Combined Forces Command, Iraq, "Operation Iraqi Freedom, "Operation

New Dawn" 04/02/10 - 04/09/11

- Army Achievement Medal

Task Force Warrior, San Miguel, California

06/29/07 - 04/02/10

- Instructor of Warrior Task, Administrative Assistant

- Record and process individual soldiers' information from

training for validation

before deployment.

-Combined Forces Command, Afghanistan, "Operation Enduring Freedom"

03/20/06 - 03/21/07

- Joint Meritorious Unit Award

- Army Achievement Medal x 2

ARMY NATIONAL GUARD

California, Reserve forces

06/29/05 - 06/28/11

TRANSPORTATION SECURITY ADMINISTRATION 02/01/04 -

4/01/05

Security Screener, Los Angeles International Airport

KENWOOD CORPORATION, Long Beach, California 07/

2003 - 01/27/04

Warehouse Associate (part time)

- Duties entailed shipping, receiving, order fulfillment, general

distribution, assemble,

Forklift operator, and other warehouse functions.

UNITED STATES POSTAL SERVICE, Los Angeles, California

10/19/86 - 12/02/02

Mail Processor/Training Supervisor

- Consistently recognized for ability to train and motivate

staff for increased efficiency.

- Led and managed 35-40 employees; acted as resource person

for operational questions.

- Provided safety training for employees to avoid workers'

compensation claims and down time.

- Tactfully responded to customer service issues to ensure

outstanding customer service.

- Sorted and processed incoming mail.

Military

MARINE CORPS

06/09/81- 06/08/84

Lance Corporal - Honorable Discharge

- Tactical training; qualified; qualified for 45, M16;

received Rifle Expert Badge

- Received Good Conduct Medal, 1982.

ARMY NATIONAL GUARD 06/29/05

- 06/28/11

Specialist - Honorable Discharge

Education/Training

Computer Learning Center-Certification, High School Graduate.

Berkeley City College-Certification, Social Services Paraprofessional



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