Leon Williams

**** ******** **.

Raleigh, NC.****4

Home- 919-***-****

acgbjn@r.postjobfree.com

Career Summary: To utilize a strong foundation of insurance knowledge and

leadership experience to enhance a team's technical effectiveness and

professional development. Managed insurance agents in a Fortune 500 company

creating one of the top agencies in the organization.

PROFESSIONAL EXPERIENCE

Nationwide Insurance, Raleigh, NC.

2004-Present

A leading provider of commercial and auto insurance in the United States.

Pl Underwriting Screener. Raleigh, NC. (2006-Present)

. Verifies eligibility and proper classification of assigned

personal lines insurance risks using approved classification

systems rating plans, selections standards and

manuals/materials. Accepts those risks that are within

established guidelines and criteria.

. Verifies rating information to assure proper premium

classification. Refers cases needing underwriting review.

Corrects errors and fixes new business information that was not

submitted correctly via the system.

. Authorizes notices of cancellation per established criteria

Customer Service Representative. Raleigh, NC. (2004- 2006)

. Personal line Sales and Service Representative

. Service auto/casualty insurance business via direct (Inbound and

Outbound) telephone contact with current customers and Sales

Agents in six states.

. Provide counseling regarding policy information, billing,

insurance needs and product availability.

. Specializing in auto line of business.

American Income Life Insurance Company Raleigh, NC. 2002-2004

American Income provides supplemental life insurance products to America's

association members, labor and credit unions. Nationally recognized as one

of the significant carriers of supplemental insurance in North America and

continue to receive an A + Superior rating from A.M. Best Company.

Insurance Agent. Raleigh, NC. (2002-2004)

. Licensed Insurance Agent, Life & Health

. Supervised Agent training and sales to a range of customers on a

referral basis.

. Offered information on the importance and necessity of life

insurance to current customers and agents.

. Managed other agents within the company in selling and writing

life insurance policies.

Skyview World Media Inc. Fort Lee, NJ.

2000-2002

A leading television cable provided in the United States.

Customer Service Representative. Fort Lee, NJ. (2000-2002)

. Managed subscriber accounts as a Support Services

Representative.

. Maintained and created current customers accounts.

. Update database with the most recent information of past and

present customers to ensure positive productivity.

Club A.B.C. Tours Inc. Bloomfield, NJ.

1998-2001

Club ABC Tours is an exclusive travel club that has provided outstanding

vacation values since 1966, also Club ABC Tours is the largest vacation

club in the world, providing tour packages for individuals and families who

travel frequently and appreciate value travel.

Customer Service Representative. Bloomfield, NJ. (1998-2001)

. Assisted in troubleshooting program problems as a console and

Help Desk Operator.

. Maintain Incoming and Outgoing call logs.

. Created and activated current customer's accounts.

EDUCATION

M.B.A with a concentration in management from Strayer University Raleigh

NC. 2009

B.A. in Business Organizational Management from Saint Augustine's College

Raleigh NC. 2006 Graduating Phi Eta Sigma and Phi Kappa Phi

Graduate of the Associate Leaderships Development Program 2008

Registered with the Supervisors and Managers training modules

Completed all levels of the Associate Certification Program 2007

Licensed Insurance Agent with the North Carolina Department of Insurance.

2001

Diploma in A+ Graduate of Tech Solutions Institute Inc. River Edge NJ. 2000

Certificate in Microsoft Office Graduate of Career Blazer Institute.

Paramus NJ. 1999

Diploma in IBM Mainframe Graduate of the Chubb Computer School. Jersey City

NJ. 1990

Contact this candidate