James B. Lochridge
*** ******* *******, ******** ** 38401
931-***-**** acgbj6@r.postjobfree.com
Objective
Highly motivated sales professional seeking full time sales position with
business or institution.
Summary of Qualifications
Seventeen years of inside sales at Lowe's, Home Depot, and Brentwood Rental
& Sales with a concentration on meeting and exceeding retail sales, credit
option and margin improvement goals. Achieving this by evaluating customer
needs assessments, cross selling, product management and providing
exemplary customer service. Focus on resolving customer issues and
operations management.
Experience
Team Leader, Sales Specialist Lowe's Home Centers Aug. 2006-
present
. Evaluated key performance indicators to manage a staff of 8
employees achieving customer service, sales, credit option and
additional services goals.
. Supervised the implementation of merchandizing programs and
inventory management.
. Category management optimizing retail sales and budget results.
Responsible for sales training of the all department employees.
Manager-Service and Parts Brentwood Rental Feb. 2001- Aug 2006
. Created and managed service programs with positive impact on
profit margin improvements by decreasing repair turn around
times and increasing retail sales of required parts.
. Implemented product launch programs, by negotiating certified
retail sales, service and warranty status with industry leading
manufacturers.
. Established post sales support position for equipment and
products.
Team Leader, Rental Consultant Home Depot May 1996-Feb. 2001
. Achieved and exceeded sales and service goals. Supervised a
staff of 11 employees.
. Concentrated on the customer's needs assessment to increase
cross-selling and merchandising ranking to number one in the
district.
. Product management providing accurate inventory levels and
insured safety standards were maintained.
Education
University of Tennessee-Knoxville 1973-1975
References
Available upon request.