JACQUELINE NICOLE BARR

BUSINESS ANALYST / PROJECT MANAGER

acgbi9@r.postjobfree.com

An ambitious, Certified Scrum Product Owner (CSPO) IT professional with extensive experience in IT project management,

program management, vendor evaluation, selection and management, agile business analysis and requirements management.

Possess a proven ability to take on new challenges and drive adoption of change. An excellent communicator with well-honed

presentation capabilities who manages teams and facilitates relationships with a high level of partnership, collaboration and

integrity.

WORK EXPERIENCE

CATALINA, St. Petersburg, FL 1/11 – Current

Platform Manager (Product Owner)

As the Product Owner for digital and mobile content, possess an in depth knowledge of Catalina’s digital and mobile product

solutions, strategies and objectives. Act as the primary business interface with the Scrum Team and maintain a prioritized backlog

so that each successive sprint can be planned clearly and efficiently.

• Successfully drove retirement of legacy operations system that generates $70 million a year in revenue. Managed

and advised implementation of new system as the Agile Product Owner.

• Managed the product backlog and product roadmap for the back office system that supports coupons.Target.com,

Load-To-Card, and Mobile couponing. Agile management tasks include:

o Backlog seeding and grooming, release planning, sprint planning, sprint sizing, backlog prioritization and

sprint retrospectives.

• Managed feature requests from multiple business units: Sales, Client Services, and International.

• Facilitated scrum of scrum meetings to ensure enterprise alignment of projects, dependencies and strategies.

• Lead the successful technical integration of newly acquired mobile company’s production system into Catalina’s

existing platforms.

o Managed cross function, remote development and quality assurance teams, including user acceptance

validation (UAV).

o Broke down barriers for the development and operations teams.

EPIC PREMIER, Tampa, FL 1/11 – 11/11

Project Analyst/Consultant

Responsible for leading a team to conduct and present clients root cause analysis, operations cost savings projects, and enterprise-

wide process improvement initiatives.

• Led teams to determine clients root cause for inefficiency, report findings and present solution plan.

• Mentored Business Analyst and client team members in understanding the functionality and capabilities of the ‘to be’

enterprise system.

• Performed extensive business development activities including the proposal development.

BAYSHORE SOLUTIONS, Tampa, FL 11/09 – 12/10

Project Manager/Consultant

Developed and managed growing business venture projects from vision through operation. This included conducting a business

needs analysis, business and functional requirements creation and management of Web based .Net applications /CRM

development.

• At project inception, worked with clients to define project scope and business requirements.

• Using a hybrid methodology of both Agile and Waterfall development approaches, concurrently managed several

budgets, talent pools, schedules, projects, and priorities in a fast-paced, dynamic environment while managing the

expectations of multiple business units for the projects delivery.

• Provided client training and conducted user acceptance testing and post system implementation support.

• Scheduled and oversaw system deployment process and ensured quality control standards were met.

• Maintained project documentation through the lifecycle of the project.

AGILYSYS INC, Atlanta, GA 1/09 – 11/09

Project Manager / Relationship Manager

Responsible for the successful implementation of a beta Property Management System (Guest 360). This included reviewing

client’s current hotel systems and advising on Agilysys integrated solutions to improve their efficiency and streamline operations.

Throughout implementation, worked with internal project team and client to ensure the implementation remains on schedule and

within budget and scope.

• Trained, consulted, and provided documentation to client staff, and supervised and led internal project staff.

• Acted as main point of contact before, during, and after implementation for vendors and clients.

• Initiated, planned and implemented all Guest 360 projects through project completion and onsite client sign-off.

• Developed detailed project plan for each implementation using Agile development techniques. Project Plan

encompassed all key workflow disciplines including Business Modeling, Requirements, Analysis and Design,

Implementation, Test, Deployment, Configuration/Change Management and Project Management.

• Developed project scope, project plans, milestone timelines, implementation strategies and evaluation method.

• Coordinated extensively with all hotel vendors to ensure the system was integrated properly using best practices.

• Managed, monitored, and develop relationships and contracts through the project, while enforcing corrective

measures and forging win-win solutions.

INTERCONTINENTAL HOTELS GROUP, Atlanta, Georgia 7/06 – 10/08

Project Manager, Revenue and Guest Technology

Responsible for leading and executing ecommerce projects that directly impact the revenue of IHG’s Web and B2B channel. This

included securing project funds, resource planning, and successful management and delivery of complex projects spanning

multiple functions, organizations, and cultures.

• Responsible for scope, schedule, project and capacity plan, prioritize efforts, resolve issues, and budget

for complex web distribution projects.

• Managed, documented, and communicated web platform and process issues.

• Championed the Agile methodology throughout the Business and IT culture.

• Led projects from inception to deployment by utilizing SDLC in conjunction with Agile and Waterfall

development methodologies

• Interfaced with internal and external clients and vendors to create business requirements iteratively.

Translated business requirements into functional requirements for development and quality assurance team and

manage changes throughout project.

• Identified technical, business, and project risks and in return develop communication and contingency

plans to facilitate resolution.

• Oversaw and ensured project design, development, architecture reviews, QA engineering, UAT and

deployment were on budget and satisfied the clients’ needs.

HEWITT ASSOCIATES, LLC, Atlanta, Georgia 6/05 – 4/06

Business Analyst

Responsible for delivering and maintaining a quality tested, fully functioning web based system to the client.

• Monitored service level agreements for Implementation Delivery Group while performing gap analysis

and providing ongoing status updates to senior management.

• Identified, promoted and drove process improvements and questioned processes to positively impact

cost, delivery, and quality utilizing SDLC.

• Managed and created process documentation for on-shore and off-shore team leads in order to meet

client deliverables.

• Co-authored company wide ongoing Health and Welfare processing documentation.

• Health and Welfare subject matter expert for Duke Energy and GlaxoSmithKline (ie: .HIPAA, Cobra,

DB&P and Appendix A).

• Created test plans based off of project requirements and analysis for ongoing and implementation

clients.

• Collaborated with the Implementation Delivery Group to build and test software components (SDLC).

Associations

Project Management Institute (PMI) Tampa Bay Chamber of Commerce Humane Society of Tampa Bay

EDUCATION

2002 – 2005 University of Central Florida Orlando, Florida

Bachelor of Science in Business Administration, Management Information Systems

Vice President of Public Relations for the Management Information System Association (M.I.S.A.)

2012 – 2014 University of Tampa Tampa, Florida MBA

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