**** *******, ******* ** ***** Phone 734-***-****

acgbh2@r.postjobfree.com

Kevin Eichelberger

Experience

*/**** ******* ******** ******* Ann Arbor, MI

. Inbound and out bound sales for Helpouts by Google

. Inbound support desk, customer service and qualifying for

Adwords.

1/2013 to 5/2013 Kia of Canon Canton, MI

. New and Used Car Sales

. Customer contact using Dealer CRM

2000-2012 Irwin/McGraw-Hill Burr Ridge, IL

Senior Account Manager

. Increased in Michigan and Ohio territory from $850,000 in 2000

to $4 million in 2011.

. Exceeded or achieved sales quotas in 2001, 2002, 2004, 2005,

2007, 2008 and 2009.

. Exceeded sales quota by 6% or more in 2001, 2004, 2007 and 2009

on budgets of 2.6 million to 4.1 million.

. Regional sales leader in 2001, 04, 07 and 09 and top 10

nationally in sales 2009.

. Excellent computer skills (MS Office and internet applications)

and territory

management software.

. Effective software presentations to groups and individuals.

. Outstanding customer service skills, prospecting and phone

skills.

. Experienced in territory organization and sales database

management.

. Recruited and signed authors, software designers and sales

talent.

1995-2000 Glencoe/McGraw-Hill Westerville, OH

Account Manager

. Increased sales from $750,000 in1995 to $3.5 million in 2000

the Michigan and Ohio territory.

. Exceeded sales quota by 35% in 1997 on budget of 2 million.

. Achieved sales quotas in 1996, 1997, 1998 and 2000.

. National sales leader, regional sales leader and rep of the year

in 1997.

. Excellent computer skills (MS Office and internet applications).

1993-1995 GoodHeart & Wilcox S. Holland, IL

Regional Sales Manager

. Managed a three state territory (Ml, OH, and KY).

. Stabilized declining sales of this previously vacant territory.

. Attended national conferences and presented at state selection

committee meeting.

Education

Michigan State University East

Lansing, MI

B.S. Industrial & Organizational Psychology

Michigan Real Estate License Adwords Certification

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