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Alonzo Watson

Houston, TX

acgbfg@r.postjobfree.com - 832-***-****

Work Experience

Service Representative

Refrigeration Gaskets of Texas - Houston, TX

August 2014 to Present

Responsibilities

Open customer accounts by recording account information.

Maintained customer records by updating account information.

Resolv product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintained Financial accounts by processing customer adjustments.

Recommended potential products or services to management by collecting customer information and analyzing customer needs.

Prepared product or service reports by collecting and analyzing customer information.

Accomplishments

Contributed to team effort by accomplishing related results as needed.

Skills Used

Answering calls, giving and receiving information from the customer, inventory, dispatching, quick books, collecting information from customers about installation of our products, making estimates/quotes for customers, cashier.

Mechanic/ State vehicle inspector

Kwik Kar - Houston, TX

February 2014 to Present

Responsibilities

Supervisor, Clean, inspect vehicles, change oil, cashier, mechanical work, use computers, interact with customers

Accomplishments

I have/had an positive impact at Kwik Kar since I've started in January. My upper managers are pretty impress with my work ethics and also showing up to work 6 days out the week ready to work and learn new material

Lube Technician and Car inspector

Havoline Xpress Lube - Houston, TX

February 2013 to January 2014

Responsibilities

Sale, inspect vehicles, changed oil, cashier, inventory, clean upper and lower bays

Accomplishments

I was able to let the customers walk out knowing that their vehicle was safe and in perfect condition wether if it was an oil change or an inspection. I provided outstanding customer care.

Skills Used

I have good working skills and I am a fast learner. I absolutely love learning new material.

Lube and Tire Technician

Walmart - Houston, TX

June 2012 to February 2013

Responsibilities

Sale, cashier, stock, greeter, changed oil, changed tires, open and closed the shop at times

Accomplishments

Great worker

Skills Used

Great customer care

Education

Kinesiology

Lonestar Cy-fair Community College - Houston, TX

2012 to 2016

High School Diploma in Basics

Cypress Falls High School - Houston, TX

2012 to 2012

Skills

Supervisor, Assistant Manager

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