Customer Service Security
Resume:
Colin Smith
** ****** ****, **** **** Park, Enfield, London, EN1 1DB
E: acgbdc@r.postjobfree.com
KEY SKILLS
1. Holds a valid SIA license.
2. Offers five years of security experience.
3. Offers 20 years of customer service experience.
4. Flexible and adaptable.
5. Positive and enthusiastic attitude.
6. Demonstrates attention to detail.
7. Excellent objection handling.
EMPLOYMENT HISTORY
AD porta Jan 2014-April
1. Patrolling all areas with a two way radios
2. Reporting any damages to machinery to site managers
3. securing all windows and doors are closed
4. Check all train platforms for damages or graffiti
5. Reporting all damages to supervisor or site manager
Londoncare careworker Mar 2012-dec 2013
1. doing cleaning for service users also bathing them and cleaning up
after them
2. making cups of tea or any hot drinks
3. shopping and handling cash
4. clean the service user insure personal hygiene
Personal career 2011-2012
Security Officer
Impact Solution, Jan 2008 - Mar 2011
1. Act as a visual deterrent for potential shoplifters.
2. Secure shoplifters as appropriate and refer to police.
3. Responsible for all aspects of incident reporting for submission to
senior management.
4. Assist shop staff in fulfilling retail roles, such as merchandising,
as required.
Security Officer
St James Security, Apr 2007 - Jan 2008
1. Patrol Enfield Park precinct, ensuring the safety of staff and
customers.
2. Maintain all aspects of car park and retail outlet security,
demonstrating awareness of health and safety.
3. Liaise with retail outlet staff members, providing security support as
required.
4. Responsible for efficient operation of CCTV to maintain security and
prevent criminal activity and conflict within retail units.
5. Report issues to management and liaise with colleagues in order to
prevent problems from occurring.
Security Officer
Middlesex University, Aug 2006 - Oct 2006
1. Night patrol of campus, ensuring the safety and security of property,
students and employees.
2. Monitor of CCTV for the purposes of crime prevention.
3. Effective communication between team members via two-way radio to
ensure all sufficient security cover across the campus at all times.
Shop Assistant
Asda, Jul 1989 - Nov 2006
1. Responsible for addressing the needs and concerns of customers.
2. Handling complaints through effective objection handling and
communication.
3. Cash handling and merchandising.
4. Provide information on products and services.
EDUCATION AND TRAINING
Emergency First Aid Certificate
Green Man Training, Tottenham, Feb 2013
Fire Awareness
Green Man Training, Tottenham, Feb 2013
Level 2 Award in Door Supervision
Green Man Training, Tottenham, Dec 2012
HOBBIES AND INTERESTS
I enjoy sports and am particularly interested in football and snooker, and
enjoy keeping active by walking. I am also quite creative, and like
watching films and listening to all kinds of music. Naturally sociable, I
spend a lot of my free time with family and friends.
REFERENCES
Available on request
Contact this candidate