TERRY D.

KNOX, PHR

***** ********** ***** *****

Huntersville, NC 28078

acgb9s@r.postjobfree.com 732-***-****

Human Resources Management

integrity ~ flexibility ~ leadership~record of success

V Top performing professional that has a strong proficiency in a

Business Management role who managed all HR Functions for a Fortune

50 Company in the largest region covering 14,000 employees and over

$3 billion in sales

V A true leader with experience in Multi-Unit Management, Legal

Compliance, Employee Relations & Engagement, Leadership Development,

Team-Building, and Change Management

V Known for abilities in Strategic Planning, Promoting Diversity in the

Work Environment, Talent Forecasting, Performance Management, Brand

Management, and HR Measurements & Analytics

V Company Policy Management, Community Relations, User Experience,

Program Management, Enterprise Content Management, Social Business

E D U C A T I O N / L I C E N S U R E / A F F I L I A T I O N S

Certified- Enterprise Content Management Practitioner, Association for

Information and Image Movement 10/2011

Certified- Interviewing for Title VII Infractions, Wicklander-- Zulawski &

Associates 3/2011

Certified- Prosci and the Change Management Learning Center, Change

Management 12/2010

Certified- Professional in Human Resources, Human Resources Certification

Institute, 12/2003

MBA, Business Administration, Strayer University, 5/2003

B.S., Governmental Administration, Christopher Newport University, 5/1998

PR O F E S S I O N A L E X P E R I E N C E

May 2012-Present: DaVita Health Care Partners, Charlotte, NC - Divisional

People Services Manager

V Strategic Human Resources Business Partner covering the states of VA

and NC for a Fortune 400 Health Care company leading the industry with

$12.28B in annual sales

V Responsible for leading superior results in the areas of employee

relations, company growth, leadership development, change management

and succession management

V Providing expertise to establish company processes on ADA

accommodations and leaves of absences

V Work cross-functionally with other support departments such as

operations, biomedical and clinical services to provide both HR

support and sound business leadership.

V Interact with line Team Mates up to Senior VPs across 11 Regions

consisting of 108 Dialysis Centers and 132 Dialysis programs

V Leveraged years of field and corporate office experience to gain quick

credibility in the medical field

May 2011-April 2012: Lowe's Companies Inc., Mooresville, NC - Director,

Delivery Management

V Responsibilities included the installation and realization of

enterprise level projects for a Fortune 50 company in the areas of

social business, enterprise content management, digital media, user

experience, identity and access management, and the employee's virtual

workspace

V Utilizing the Connor methodology for change this position worked

within a corporate initiative housed in HR focused on how employees

work today and in the future

V This position worked closely with senior leadership, Information

Technology teams, other business initiatives, related departments and

third party vendors/consultants

V My field and corporate experience provided my team and I the ability

to mitigate risk and to stay focused on critical path priorities

V This role required decision making that affected up to 250,000

employees

terry d. knox

May 2010-April 2011: Lowe's Companies Inc., Mooresville, NC - Change

Management Lead HRIS Director

V At the request of the Vice President of HRIS I participated in a

rotational assignment for career enrichment to work in Human Capital

Management Systems helping to lead the delivery and reimplementation

of the PeopleSoft 9.1 Software

V Worked with multiple groups to organize and develop plans and support

material for delivery of this software for the entire company while

minimizing risk and disruption to the end users

V Additional assignments included working with the tax department to

capture tax credit information from our multiple streams of business

resulting in over $50 million in tax savings

V Lead project on Human Resource policy revisions that impact all

company employees

V Have worked with multiple lines of business to include the legal

department thus insuring a finished product that is both usable and

compliant with applicable laws and government agencies

July 2007-April 2010: Lowe's Companies Inc., Sacramento, CA - Regional

Human Resources Director

August 2005-June 2007: Lowe's Companies Inc., Richmond, VA-Regional Human

Resources Director

V Directed and supported all HR generalist initiatives for almost 5

years covering two of the most diverse regions in the country; These

regions included Northern CA, Nevada, Utah, Virginia, Maryland,

Delaware and the Washington DC Metro area; These regions comprised of

up to $3 billion in retail sales volume and a maximum of 14,000

employees

V Provided strategic guidance and leadership to Regional VPs, District

Managers, Area HR Managers, and Store HR Managers relating to all HR

Generalist functions

V Maintained client and peer relationships with regional leaders and HR

Centers of Excellence to ensure consistent and appropriate development

and application of HR policies, procedures and strategic plans

V Maintained market specific District Manager and Store Manager

succession and development plans

V Collaborated with company and divisional leaders of Store Operations,

Loss Prevention, Marketing, Finance, Diversity, Legal and Specialty

Sales to identify holistic opportunities for improvement

V Ensured HR initiatives produced measurable and sustainable ROI in

support of the operational objectives and strategies for the region

V Supported and lead initiatives to help produce cross-functional

relationships from the field to the corporate offices

Additional Experience

May 2003-July 2005: Lowe's Companies Inc., Metro New York City - Area

Human Resources Manager

June 1999-April 2003: Lowe's Companies Inc., Richmond, VA-Personnel

Training Coordinator

November 1991-May 2003: Virginia Army National Guard, West Point, VA -

Staff Sergeant (E-6)

V Squad leader that provided training, leadership and mentorship to team

of US Army Combat Engineers

V Specialized in light construction, heavy demolitions and crew served

weapons expertise

V Held various additional assignments related to Human Resources such as

company educational liaison, unit drug testing administrator and new

recruit membership leader

V Participated in many state emergency relief efforts during natural

disasters

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