Career Summary

Objective

To secure a dynamic position and persevere for the development of the

firm through imparting my knowledge and the resource of the company

and to stride along with the concern.

Working experience

. Having around 3.5 Years Professional Experience in System Admin.

Job profile:

V Install LOTUS Notes and configure settings with domino.

V Resolve Lotus notes issues when user facing time through RTO.

V Manage notes sametime issues.

V Installation & Trouble-shoot Operating System.

V Application Installation, Backup & Anti-virus package.

V Manage Vendor Side to give proper follow-up.

V Troubleshooting of Hardware & Networking Problems.

V Troubleshooting of Operating System problems.

V Configuration systems to domain, and troubleshoot login problems.

V NTFS permissions, share permissions.

V Crimp straight over, cross over cables.

V To find IP addresses connect to server when not working.

V Work in DOS prompt.

V To find the trouble-shooting in printers.

V Change the BIOS settings during booting time.

V Create RDS [Remote Desktop System].

V Handling Blackberry Issue.,

Education

V MCA 2007 - 2010 from Vel`s College of Science, Pallavaram, Madras

University - 73%

V BCA from SRIMAD ANDAVAN Arts & Science College, Trichy, 2003-2007 -

59.57%.

V Computer Science group from GOVT HR.SEC. SCHOOL, Lalgudi 2003 - 66%.

V S.S.L.C - (State Board TamilNadu) 2001 - 74%

Professional Experience

1. Igate Corporation

Having experience on more than 350 system users 150 Blackberry users

supported as a single engg. When user working in client place, if they face

any issues clear by taking remotely or via telephonic. Support basic level

issue on sever. Taking Backups, runs the batch file if any files pending in

server. Handling assert details and inform to TL monthly reports.

Time Period : Dec 2012 to march 2014

Designation : Tech support Engineer

2. Focus Infotech (IBM Bangalore Contract)

If users facing any issues in IT related they will log a complaint in

IT care. Calls will assign to my Queue. Immediately I have call to the user

put the status in that call log. Then resolve close the issues ASAP.

Time Period : Mar 2011 to Apr 2012

Designation : Tech support Engineer

3. Techpool Solutions (Wipro Technologies Contract)

When the site engg taking on leave I have to carry that wipro site

user facing IT related issues. Resolve software trouble shoot, Hardware

issues, printer issues.

Time Period : Mar 2010 to Mar 2011

Designation : Backup Engineer.

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6 Additional Qualification

> A+, N+, MCSE Course from ITTS training institute, Jayanagar,

Bangalore.

Skill Summary

Operating Systems : Win Xp, Win 7, Win 8(install & Trouble Shoot)

Mails : Lotus Notes, Outlook 2007, 2010.

Applications : Installation & Trouble shoot.

System Hardware : Assembling & Trouble shoot.

Active Directory Service : Creation, Modification & Deletion.

Declaration:

I hereby declare that the details furnished in this profile are authentic

to the best of my knowledge.

Yours Truly

Suriya Prakash R

Suriya Prakash R

System Admin

Chennai

Email:

acgb78@r.postjobfree.com

Address

6, Samuvel colony,

Karraiyanpatti,

pullambadi,

Trichy-621711,

Tamil Nadu.

1 Telephone

Mobile: - 995-***-****

Personal Data

Sex: Male

Nationality: Indian

Marital Status: Single

DOB: 11 July 1985

Proficient Language: Tamil, English

Passport No: H7075816

Pan No: EIPPS5371K

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Profile: Suriya Prakash R

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