SUMMARY

Professional Office Manager with over *0 years of management and accounting

experience in the automotive and hospitality industries. Self-directed,

motivated, result-oriented leader with a superior record of accuracy,

timeliness, and business ethics. Organized, capable and decisive manager

with success in establishing and maintaining a highly efficient office

environment.

QUALIFICATIONS

Management-Direct and coordinate workflow and personnel for operational

optimization

Computer-Proficient in MS Office, QuickBooks and other industry-specific

programs

Finance-Bookkeeping, payroll, financial statement preparation and other

accounting functions

Human Resources-Interview, hire, and train new employees; Staff performance

reviews

PROFESSIONAL EXPERIENCE

OFFICE MANAGEMENT

9/2013-8/2014 Don Massey Cadillac Plymouth, MI

2007-2013 Suburban Chevrolet/Cadillac Ann Arbor, MI

2006-2007 West Suburban Auto World Chicago, IL

1997-2006 Jeffrey Buick-Nissan-Honda-Acura-Kia Roseville, MI

. Prepared financial statements and reports, tax returns, 20-Group

supplemental reports, and documentation for fiscal reviews and audits

. Established and maintained procedures for daily, monthly and year end

accounting

. Created standard accounting entries and adjusted expense accruals to

actual

. Personnel tasks for accounting staff: Recruited, hired, trained,

managed and reviewed work

. Used Reynolds & Reynolds 'ERA' accounting software and Siemens-Rolm

telephone system

. Processed payments and performed electronic banking to optimize time

and cashflow

. Breakdown deals for bank/receipt all funding from banks/payoff all

vehicles to banks

. Stock in inventory/monthly physical inventory

. Dealer Trades/Deliver all deals through ADP/Apply for manufacturers

rebates

. Sales commissions/Cash Deposits/Scheduling

Bookkeeping

1992-1997 Tamaroff Buick-Honda-Isuzu-Nissan Southfield, MI

1988-1992 Macomb Custom Stairs Shelby Township,

MI

. Reconciled bank accounts, inter-company accounts, scheduled accounts,

A/R and A/P

. Prepared daily bank deposits, Submitted for advertising reimbursements

. Assisted in preparation of financial reports and end of month

procedures

. Calculated sales and commissions

. Responsible for invoicing, accounts receivable, collections, and

accounts payable

. Created, implemented and controlled inventory system to improve

organization's efficiency

Floor/Office Management

1982-1988 Locker Room Saloon, Inc. Mt. Clemens, MI

. Hiring, training and daily management of bar/restaurant staff of 30

for 200 seat restaurant

. Managed inventories and orders for bar and kitchen

. Projected weekly and monthly cost, sales and payroll

EDUCATION

Oakland University Rochester, MI

B.A. BUSINESS MANAGEMENT

Northwood University Midland, MI

AUTOMOBILE DEALERSHIP ACCOUNTING

CONTINUING EDUCATION

Reynolds & Reynolds

ERA Information Systems

Accounting, Lease, F & I User Support Utilities System Director, Advanced

Accounting, Advanced Parts, Advanced Service

Robert King & Associated, Inc.

Controlling Excellence

A leadership system of managing people, problem solving, and individual and

group motivation

Robert King & Associated, Inc.

Meeting Leadership and Group Communication Skills

Effective planning, implementation and follow-up of organizational meetings

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