Donald S Bernard

***B Raymond Ave. San Jose, Ca. 95128

408-***-****

acgaym@r.postjobfree.com

OBJECTIVE:

I am seeking work in IT Support/Desk help, Electronics Manufacturing,

Quality or related fields.

EXPERIENCE OVERVIEW:

My experience is in the fields of Electronics, Computer Hardware,

Audio/Video, Software, Robotics, Lasers and Optics. I have performed a wide

variety of tasks as an Manufacturing, Engineering and IT Support

Technician and in Quality Management. As an internal auditor and

coordinator, I have 20+ years of strong ISO 9000 and 13485 experience and

successful compliance for both medical and non-medical manufacturing

processes.

I have over 25 years of experience in web design, animation, graphics,

audio and video editing on Windows and MAC operating systems using Adobe

Premiere, After Effects, Audition, Cinema 4D, Maya and many other software

packages. These skills have been used to create training and other

Informative videos. You can view my work on line at

http://www.virtualvidiot.com/video

My previous work experience is varied including 14 years OEM computer

manufacturing of Windows and MAC PCs and assembly of medical devices,

optical systems for silicon wafer processing, Laser systems, HDD assembly

and test. Recently, as a test technician, I was responsible for the pre

test thru final assembly, test and repair of automated robotic disc washing

systems for disc storage manufacturers.

Other technical duties have included QA/final test and repair of secured

automated medical dispensary equipment for hospitals and medical centers,

analog and digital component/PCB troubleshooting and repair,

hardware/software compatibility testing, shock and vibration testing for

packaged products, engineering support, process training, ISO 9000:2004,

ISO 13485, IPC-610A, APICS, SQL databases, technical writing and document

control. I can read and understand schematics and technical blueprints and

have used many different types of tools, hand equipment, and precision

alignment jigs on various applications. I also have experience with test

equipment such as DVMs, Oscilloscopes and other measurement equipment.

If you have any openings where my talents and experience may match your

needs please contact me for more information.

WORK HISTORY:

2014 - Present Proactive Business Solutions Oakland,

CA.

IT Technician:

Currently providing support for customers such as Amazon, Symantec,

Hitachi, and LAM.

. Desk/End user help and support.

. Install and support of user desktop applications.

. Troubleshooting and repair of PC's.

. Server cabling tracing and troubleshooting and repair.

. LAN cabling tracing and troubleshooting and repair.

. Support for Data Center relocation and installation.

2011 - 2013 Lorom Cable Connection Fremont,

CA.

QA Specialist:

. Performed IQC, In Process and Final QA inspections.

. Inspection of cable assemblies to IPC-A-610 and IPC-J-STD-001.

. RMA Analysis and Corrective actions

. Created Process SPC databases for quality management real time

reporting and review of the production process using MS Access.

. Performed R&R Gauge studies.

. Provide process metrics feedback to manufacturing groups for continual

improvement.

. Performed Internal Quality Audits and Corrective Actions for QMS/ISO.

2011 Power Integrations San Jose,

CA.

Document Control Specialist - Finance:

. Collection, sorting, processing and filing of Financial Documents.

. Brought to compliance with ISO standards and company SOP.

2007-2008 Omnicell

Mountain View, CA

Final Test Tech

. Process/Final Test Technician and repair of Medical Dispensary Units.

. Collection and reporting of process and product discrepancies.

2007 MOS Plastics Inc.

San Jose, CA

Quality Inspector

. Performed IQC, In Process and Final QA inspections.

. Verified plastic injection parts per specifications.

. Verified injection machine setup.

. Maintained quality inspection records.

2006 Santa Clara University of Law

Santa Clara, CA

Proctor Assistant

. Document control of Exams and Material.

. Proctored for Final Exams of Law Students

2005-2006 Xyratex

Scotts Valley, CA

Test Technician

Assembly and test of HDD disc substrate washing systems for disc storage

manufacturer.

Tasks combined assembly, test and onsite installation and maintenance.

. PLC logic devices

. Robotics

. Alignment to precision tolerance and timing sequences.

. Computer Networking

. Ultrasonic cleaning devices

. DI water plumbing systems

. Conveyor Systems

. Laser Detection and Safety Interlock systems

2002- Present Virtual Vidiot San

Jose, CA

Graphics Artist and Web Design

This is my own business. I have been providing web services and print media

to nonprofits and businesses.

. Creating, Producing, and hosting web sites for local business and

nonprofit organizations.

. Creating print media for advertising of local businesses in SVCN,

Mercury and Newspapers.

. Website hosting design and maintenance.

1999-2002 Synnex Information Systems Fremont, CA

Quality Manager

Responsible for a work force of 500+ and produced more than 4 million

personal computer systems for major OEM customers.

. Improved process quality from 20% fallout to less than 0.5%

. Developed ISO 900 process,

. Developed intranet web based video training programs

. Developed Document Control System for quality documents and

procedures.

. Developed and maintained ISO Quality Management program.

. Created Process SPC databases for quality management real time

reporting and review using MS Access.

. Maintained QMS and ISO standards.

. Primary Management Representative for ISO Audits.

1992-1998 Acer America

San Jose, CA

Quality Manager

Produced more than 2 million personal computer systems.

Maintained quality process with reject rate of less than 0.1%

. Developed and maintained quality process.

. Maintained Document Control System for quality documents and

procedures.

. Developed intranet web based video training programs

. Part of Team to developed and maintained ISO Quality Management

program.

. Created Process SPC databases for quality management real time

reporting and review using MS Access.

. Maintained QMS and ISO standards.

. Internal ISO Audits.

1986-1992 Altos Computer Systems San

Jose, CA

Electronics Technician - Quality Manager

. Troubleshooting and repair of computers, data storage systems,

motherboards and peripherals.

. Assembly and testing of PC OEM computer systems.

. Development and implementation of new manufacturing processes.

. Part of Team to develop Document Control System for quality documents

and procedures.

. Performed packaging and transportation testing for product

introductions

. Part of Team to develop and maintain ISO Quality Management program.

. Developed intranet web based video training programs

. Created Process SPC databases for quality management real time

reporting and review using MS Access.

. Maintained QMS and ISO standards.

. Internal ISO Audits..

1983-1985 Cobilt/Computervision. Santa

Clara, CA

Optical Assembly Tech.

. Alignment and testing of optical systems and equipment for wafer photo

masking and fabrication.

. Maintained optical alignment Jig and NiCad laser capable of testing to

? wavelength.

1982 - 1983 General Photonics Corp

Santa Clara, CA

Laser Assembly Tech.

. Assembly alignment and testing of Solid State ND-YAG Laser systems.

. Optical systems alignment.

1980 - 1982 Coherent Radiation Palo

Alto, CA

Laser Assembly Tech.

. Assembly, alignment and testing of Multi Gas Laser systems.

. Optical systems alignment.

. Operation of Hi-Vacuum and Gas Backfill Station.

1978 - 1980 BASF

Los Gatos, CA

HDD Assembly / Repair Tech.

. Assembly and testing of Winchester drives.

. Troubleshooting and Repair of HDD systems.

1976 - 1978 Seagate Technologies Scotts

Valley, CA

HDD Assembly / Repair Tech.

. Assembly and testing of Winchester drives.

. Troubleshooting and Repair of HDD systems.

EDUCATION/TRAINING:

1976 - 1979 AA Electronics/Laser Technology San Jose City

College

1980 ATE equipment maintenance

Plantronics, Concord

1987 Packaging and transportation stress testing and analysis

Lansmont, Pacific Grove

1990 SAP SQL/Database Support Training SAP Systems

1991 9001 ISO Internal Auditor

BVQI/Altos Computers

1995 Management Training Course Altos

Computers

2000 ISO 9001:2000 Internal Auditor

DNV/Synnex Technologies

2008 APICS Training

Omnicell

2012 MS Access 2010 Lynda.com

My Software experience includes:

MS Office applications

. Access (Database Design)

. Word

. Excel

. Power Point

Adobe CS

. Photoshop

. Illustrator

. InDesign

. PageMaker

. Premiere

. After Effects

. Flash

. Dreamweaver (Web Design)

Other Software / Dev Tools

. Word Press (Web Design)

. Cinema 4D (3D Design and Animation)

. Light wave (3D Design and Animation)

. Maya (3D Design and Animation)

. QI Macros (SPC)

. MiniTab (SPC)

Programming

. HTML5 HTML XHTML XML

. CSS3

. JavaScript

. PHP

. MySQL

. ASP

. Visual Basic

. C#

. C++

REFERENCES:

Brian Duncan

SVQA / Acer Quality Director / VP SVQA

408-***-****

acgaym@r.postjobfree.com

Terry Wigness

SVQA /Acer Production Manager / President SVQA

408-***-****

acgaym@r.postjobfree.com

Contact this candidate