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Customer Service Representative

Location:
Sunnyvale, CA
Posted:
October 07, 2014

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Resume:

STEVE MARBLE

*** ******** ****** #*** . *********, CA 94086

408-***-**** . acgaqf@r.postjobfree.com

Experienced transportation and logistics professional with proven success

in a variety of business environments. Strong ability to manage projects

from concept to completion that are finished on time and within budget.

Demonstrated skills in leading teams that meet and exceed company goals and

expectations. Expertise in customer service and operations. Knowledgeable

in human resources, distribution, and shipping and receiving.

Inventory Control . Vendor Relations . Accounting . Office Management .

Safety and Regulatory Compliance . Administration . Recruiting . Route

Planning .

Process Improvement . Training/Development . Performance . Team

Leadership/Motivation . Policies . Outstanding Interpersonal and

Presentation Skills . Microsoft Office Suite .

MARBLE FAMILY ESTATES, Sunnyvale, CA . 2012-Present

Trustee/Executor

Responsible for overseeing final affairs of grandmother and father who died

within a three-month period in 2012. Liaise with lawyers, real estate

agents, title companies, and financial institutions to resolve real estate

and monetary aspects of estates.

Achievements:

. Expect both estates to be settled by mid-2014.

THE MILLENNIUM GROUP, Mountain View, CA . 2012

Customer Service Contractor

Worked directly with Google to provide quality customer service in

efficiently managing package pickup and delivery at main campus.

Responsible for processing items for allocation to appropriate locations.

Assisted with shipping and receiving operations.

Achievements:

. Cited for exceptional pick up and delivery record.

FEDERAL EXPRESS, San Jose, CA . 1999-2011

Courier

Accountable for managing multiple routes throughout Santa Clara County as a

swing driver. Built dynamic customer relations through consistent

commitment to superior service.

Achievements:

. Achieved 100% on-time performance with no client complaints.

ARAMARK UNIFORM, San Jose, CA . 1998-1999

Office Manager

Charged with directing broad-scope areas of office operations while

collaborating in cross-functional business activities. Developed and

maintained productive vendor relationships through routine communications.

Achievements:

. Built and led a top-performing team of 10 employees and supervised job

performance across payroll, accounts receivable, accounts payable, and

inventory.

ADDITIONAL PROFESSIONAL EXPERIENCE

Baseball Umpire/Animal Shelter Worker, Sunnyvale, CA

Pickup/Delivery Coordinator, Roadway Package System, Milpitas, CA

Customer Service Representative, Enterprise Rent-A-Car, Huntington Beach,

CA

Area Manager, Title Delivery Service, Santa Ana, CA

EDUCATION & PROFESSIONAL DEVELOPMENT\

Bachelor of Arts, Economics major, Management minor,

University of California-Los Angeles



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