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Customer Service Technician

Location:
Kent, WA
Salary:
15.00 hourly
Posted:
October 07, 2014

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Resume:

Lisa Lewis

206-***-****

acgapy@r.postjobfree.com

Computer Support Technician/Help Desk

Technician skills Accomplishments

• Troubleshooting hardware problems Researched and developed recipes for a

• Installing hardware and software highly recognized restaurant

• Configuring and optimizing Windows Helped write and made major contributions

XP/Windows 7/ Windows 8 Operating to the restaurant cookbook

Systems Won Silver Ladle Award: top award for a

• Network setup and installation recipe out of 400 submissions

• Diagnose and replace defective power Managed very busy restaurant kitchen

supplies, motherboards, CPUs, RAM, Worked with local farmers to create

video cards, sound cards, Ethernet dynamic summer meal offerings

cards, modems, and external

peripherals.

Office skills Profile:

Computer software: MS 2010: Word, Ethical, concern for workplace

Excel, and PowerPoint Reliable

Keyboard at 40 wpm by touch Work well with others

Answer phones Great listening skills

File, fax, photocopy Customer service

Assist customers with complaints

Training:

Computer Support Technician 2014

Seattle Vocational Institute: Received a certificate from a one-year program

Office Clerk

Seattle Vocational Institute: Received a certificate from a quarter program

Associates Degree in Culinary Arts 1989

Spokane Community College: Received an Associates Degree from a two-year

program

Professional Experience:

Sous Chef/Cook 1997 to 2012

Café Flora: Created high-quality meals in a fast-paced, demanding environment

Coordinated four-course, farm-based summer menus. Created recipes that

helped brand this restaurant as a go-to destination dining experience for

vegan-oriented patrons.

Ordered, planned, and insured product viability. Tracked inventory.

Handled last minute ordering issues and maintained cost controls

Lowered food cost percentages throughout tenure



Contact this candidate