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Customer Service Technician

Location:
Chicago, IL
Salary:
40000
Posted:
October 07, 2014

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Resume:

TIMOTHY P. HURLES

**** *. ******* ***. #**

Chicago, IL 60640

317-***-**** (cell)

acgaof@r.postjobfree.com

Objective: I am seeking a position in which I can utilize my broad quality

control and analytical chemistry skills.

Experience: January 2008 to Present

Pipet Technician

Novamed Inc.

Skokie, IL

Perform clean check and calibration services on dispensing

pipets for hospital and university laboratories in and around

Chicagoland, as well as remote locations including Madison and

Milwaukee, WI; Lafayette, IN; and Iowa City, IA.

Significant contributions:

At our full-service lab, or on remote on-site locations, I serve

as a reliable member of our multi-cultural customer service

team. Make repair estimates, perform repairs, and produce

verification certificates utilizing company software.

February-October 2007

Temporary Lab Technician

Metro Technology Laboratory

Chicago, IL

Performed sample digestions on lead wipes, paint, soil and air

samples. Determined ppm concentrations of the digestions on ICP

unit. Entered analytical results into the database utilizing

Excel. Made lab reagents. Also performed PH readings, routine

lab maintenance and instrument calibrations.

Significant contribution:

Took responsibility for sample prep from Lab Manager during

Laboratory Certification process.

September 2004 to August 2006

Lab Technician

Pace Analytical Services, Inc.

Indianapolis, IN

Performed organic extractions of soil, water, and other matrixes

as a preparation for Gas Chromatography Analysis. Used computer

database to generate batch worksheets. Made reagents. Calibrated

and monitored lab equipment. Performed chemical inventory and

routine lab maintenance. Took after-hours receipt of samples.

Significant contribution:

During a time of lab upgrade and staff reassignment, I was a

reliable and consistent team player in the workplace.

1992 to 2004

Analytical Lab Technician

Plating Technology, Inc.

Dayton, Ohio

Determined plating process chemistry values by chemical titration.

Verified control plans with current chemistry parameters.

Reproduced bath activity by Hull Cell Analysis and continuously

monitored pH levels. Recorded and reported specific plating line

control data. Provided oversight of process quality through

consultation with chemical vendors. Maintained laboratory

equipment and supplies.

Significant contribution:

Identified, developed, and critiqued the standard operating

procedures for ISO/QS 9000 registration.

1991-92

Lab Technician - Research and Development

NCR Systemedia

Miamisburg, OH

Ensured continuous operation of various types of printers and

fax machines. Other responsibilities included generating

worksheets for data collection and analysis, utilizing a

contrast meter to determine print contrast values, and providing

oversight of laboratory maintenance and supplies.

Significant contribution:

Ensured continuity of lab results by working independently without

supervision in a technical laboratory environment.

1989-90

Lab Assistant - New Products Quality Assurance

Mead Imaging

Miamisburg, OH

Provided thickness evaluation of coated copier media samples. Using

light exposure devices, provided regular environmental response

evaluations by making coated media exposures at extreme

conditions of heat and humidity.

Significant contributions:

. Initiated cross-over study to streamline scanning procedures.

. Initiated process improvement for visual evaluation of

yellow monochrome exposures by utilizing ultra-violet

light.

1989

Converter/Packager

Mead Imaging

Miamisburg, OH

Managed separate functions of conversion-packaging, such as:

basic slitter operator, spooler operator, Cassette Assembly

Manufacture (C.A.M.) assistant, C.A.M. operator, leader

attachment operator, shrink wrapping, carton making, final

inspection, routine maintenance, and mechanical troubleshooting

of equipment.

1977-89

Sheeter-Helper

Crystal Tissues Company

Middletown, OH

Provided routine maintenance and operation of standard sheeters,

folders, and reels. Operated shipping and receiving equipment,

including mechanical pallet truck, forklifts, and roll-grabs.

Education: Bachelor of Arts program, Mt. Vernon Nazarene College, Mt.

Vernon, OH

References: Available upon request as required.



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