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Customer Service Administrative Assistant

Location:
Sterling Heights, MI
Posted:
October 07, 2014

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Resume:

Brenda Joyce White

***** **********

Sterling Heights, MI 48312

(586) - 662-0519

acgan7@r.postjobfree.com

CAREER OBJECTIVE

Find a secure a challenging position utilizing my advanced computer skills and organizational skills in line with my past experience and

education.

SUMMARY

I am a dependable, creative, detail-oriented professional. Major strengths include, taking initiative, independent judgment, strong

computer skills, and the ability to perform multiple tasks. Welcome the opportunity to work as a team player or independently.

EDUCATION

Associate Degree - Word Processing Specialist - Macomb Community - Phoenix University

Leadership for Women, Proofreading, How to Deal with Difficult People, International Marketing Seminar, Machining Principals.

SPECIALIZED SKILLS/EXPERIENCE

Proficient in Word, PowerPoint, Excel, Lotus Notes, Paradox, Quattro Pro, Visual, Outlook, PC and MAC computers; Iphone 5S, Black

Berry, Video Conferencing, Webinars, Skype, Public Notary.

WORK EXPERIENCE

Sodecia 5/2011 – 6/2014– CEO Executive

Executive Assistant to Office and CEO – Calendars, travel arrangements (international and domestic), report updating, presentations,

time sheets, General Office Duties (Supplies, conference room scheduling, etc.) – Event planner, corporate ticket holder, Video

conference organization.

AVL 8/08-9/10– Executive Assistant –Location closed

Executive Assistant to Office and CEO – Calendars, travel arrangements (international and domestic), report updating, presentations,

time sheets, General Office Duties (Supplies, conference room scheduling, etc.). Shipping and Receiving at GM Powertrain and

maintaining confidential office documents. Black Berry user, Public Notary, and certified in First Aid, CPR and the use of an AED

machine.

.

11/03-09/07 - Valenite LLC - Executive Assistant/Marketing Administrator/Project Manager - Closed

Executive Administrator to President and Director of Marketing. Coordinate all international and domestic travel, staff meetings,

minutes, team building events, confidential data bases, HR information, Intranet updates and general office duties. Organize seminars,

training, team building events and customer presentations. Assist in marketing materials for trade shows to include; catalogs, newsletters,

ads, and advertising specialties.

4/2002 - 10/2003 Program Administrator - Visioneerin

Processed request for quotes. Focus on customer service in all aspect of the job. Effectively listens

to customers, peers, supervisors and subordinates. File drawings, analyzes issues, and determines appropriate course of action. Display

dependability and meets deadlines and commitments. Inspires confidence and motivates other.

4/99 - 3/2002 New Dimension Inc. - Contract Employee

General Motors (GM) – Purchasing – Technical Analyst III

Support World Wide Purchasing Metal/Fastener Team with administrative responsibilities and special projects. Compile and generate

quotes including drawings, specifications and all supporting documentation. Maintain bid event (Covisint), training, and supplier

databases utilized by all buyers. Generate training modules for presentation to employees by department managers. Register employees

and update training matrices to ensure yearly training requirements for department are met. Knowledge of the Global Purchasing System

and Materials Management Database System.

Technical Analyst II (Powertrain) – Contract Employee - Designed databases to track employee records and drawing information.

Reviewed Engineering Work Order Status. Trained GM employees on time keeping system and product description system and updated

QS 9000 standards. Interviewed and out-processed contract employees. Create product presentations, web pages forms and support staff

in general office duties.

Brenda White Page 2

12/97- 3/99 - Collins & Aikman Plastics, Troy, MI 48084

Administrative Assistant - Supported Vice Presidents of Purchasing and Quality and their respective department personnel. Diversified

duties included everything from data input and record keeping to arranging domestic/ international travel and organizing seminars.

Updated quality manuals and maintained Requests for Quotes, Parts Per Million and Parts Reject Report databases. Interfaced with GM

plants and suppliers in U.S.

2/88 - 12/97 - Monsanto Chemical (Advanced Elastomer Systems, L.P.), Auburn Hills, MI 48321

Executive Administration Secretary – Through the years, promoted to various clerical positions with increased responsibilities. Last

position held was supporting Director of Sales and six sales representatives in the Elastomers Business Group. Worked in the HR

assisting employees with benefits support and claim forms. Provided training, scheduling interviews, distribution of personnel

information, United Way campaign, building maintenance, purchase/lease office equipment, records retention. Provided strong computer

skills for presentations and customer and team building seminars. Member of SPE and collected $70K in overdue payments for ad space

for the Society of Plastics Engineers.

Trends and Topics Newsletter. Member of the Board of Directors, Detroit Section - Society of Plastics Engineers, Inc. (1996 - 1999)

References Upon Request



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