Janelle Branch

**** ******** ****** ****: 973-***-****

Pompton Lakes, NJ 07442 acgalt@r.postjobfree.com

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Experience

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Columbia University Orthopedics-New York Presbyterian, NY, Program Specialist

Mar 2013-present

Coordinate care and arrangements for VIP clientele with the utmost confidentiality.

Maintain records, coordinate diagnostic

testing, surgical care as well as transportation.

Schedule meetings, travel arrangements, prepare expense reports, maintain master

calendars for 26 pediatric and adult

Orthopedic Surgeons.

Schedule appointments and surgeries; Provide scheduling options for multiple

locations within the scheduling guidelines for

every Provider/clinical team.

Obtain authorizations/referrals for multiple facets of Orthopedics including

diagnostic testing, surgical authorizations,

Worker's Compensation, No Fault and Disability.

Verify insurance eligibility, pre-register new patients over the phone.

Provide cross-coverage for multiple teams within the Orthopedic Department

including: Surgical Scheduling, Billing,

Front Desk as well as Office Coordinating and Pre-Appointment Scheduling.

Type letters, dictations and complete patient forms.

Calendar management for multiple Physicians.

URA, Hasbrouck Heights, NJ, IVF Research Coordinator Oct 2009- Dec 2011

Third Party Reproduction Coordinator April 2010-Dec 2011

Maintain accurate and organized documentation for each research project, create

and maintain multiple databases, obtain informed consents and enroll patients for

clinical trial studies.

Screen and match potential donors with recipients. Maintain records of egg donation

while maintaining donor anonymity and recipient confidentiality. Maintain strict

compliance and adherence with FDA guidelines regarding donation.

Prepare and direct a weekly IVF Meeting with physicians by setting the agenda,

pulling and coordinating necessary items for discussion, coordinating physician's

schedules and effective time management.

Maintain regulatory binders for multiple research projects including protocols,

adverse events, certifications and consents. Establishing certification,

documentation and training for all study assistants.

Design queries, collecting information, and entering data for the database that is

used to report our success to the federal government and the database used to track

patients through the ART process and to generate reports.

Smile Specialists, Oakland, NJ, Pediatric Treatment Coordinator/ Marketing Manager

Sept, 2008- Aug, 2009

Schedule all hygiene, restorative, and new pediatric patients.

Organize multiple events with various vendors and other pediatric facilities to

develop personal relationships within the pediatric community.

Perform clerical duties as required including faxing, filing and organizing

schedules, answer incoming calls, take messages and provide customer service.

Plans, organizes, directs, controls, and provides the leadership to achieve the

division's short-range and long-range pediatric dentistry objectives.

Coordinating multiple schedules with different physicians both in the practice and

out.

Providing an amazing customer service experience .

Developing and implementing new protocols within the office to ensure quality

patient care and service. Perform all patient care activities including, but not

limited to greeting and registering patients.

Reproductive Medicine Associates, Morristown, NJ, Patient Care Coordinator/

Clinical Assistant

Dec, 2006- Mar, 2009

Assist physicians with clinical procedures.

Schedule appointments for physician's patients.

Triage patient inquiries, monitor patient charts for accuracy and completeness

prior to cycle review.

Perform all patient care activities including, but not limited to greeting

patients, registering patients, verifying insurance information, and obtaining

pre-certifications and referrals.

Maintain team appointment schedule by planning and scheduling meetings,

conferences, and teleconferences.

Work with New Patient advocate to ensure patients are attending IVF and/or Donor

Seminars.

Contribute to team effort by maintaining an excellent rapport and working

relationship between Clinical Services, Laboratory Services, Finance and

Administration, Marketing and other departments within the practice.

Process patient medical records, physician's dictations and transcriptions.

Perform all general clerical duties including, but not limited to faxing, filing,

data entry, processing correspondence, and distributing mail and other confidential

materials.

Boston University School of Medicine, Boston, MA, Medical Secretary Aug 2003-Jan

2004

Clinical Research Coordinator Jan 2004- Apr 2006

Participate in all study activities as assigned, including protocol review,

development of study materials, and clinical trial site activities. Provides

oversight of contractors, CRO, vendors, and continually monitors appropriate safety

practices.

Provide front desk/administrative support to various clinics such as Cardiology,

GI, Arthritis, Women's Health and Breast Clinic.

Maintain all aspects of executive physician schedule, including scheduling

meetings, travel arrangements, and conferences.

Handle referral management, collection of co-pays and insurance verifications.

Scheduling patient's appointments, tests and procedures.

Screen eligible candidates for studies.

Prepare and present at team meetings study metric reports.

Keep in close contact w/ different physicians and research staff internationally

and regionally, including sending data, establishing universal questionnaires and

data forms.

Read MRI's and input data from MRI's read, Manage MRI data and archive images.

Attends to the design and lay out of questionnaires and forms that subjects fill

out several times per year.

Englewood Hospital and Medical Center, Englewood, NJ, Patient Access Representative

Aug, 2001- July, 2003

Handle multitudes of patients a day with outpatient and in-patient registration.

Obtain referrals and verify insurance coverage and pre-certifications.

Register patients for MRI's, mammograms, ultrasounds, cat-scans and other

diagnostic testing.

Process order entry and update demographic information in the database.

Liaison with clinical staff to confirm appointments and handle issues as they

arise.

Perform clerical duties as required including faxing, filing and organizing

schedules, answer incoming calls, take messages and provide customer service.

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Education

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Boston University, Boston, MA, Bachelor of Science- Psychology, May, 2006

Clinical Research Program, Boston, MA-2004

Contact this candidate