Shayla M. Scott Fuller
**** ******** *** **. *******, FL 937-***-**** acgak2@r.postjobfree.com
Objective
Seeking a position to continue my career working directly with customers. Helping to fulfill and
exceed the expectations of existing and potential clients.
SKILLS
• Time Management Skills • Good Communication skills to deliver valuable teamwork
• Excellent team building skills • Flexible
• Troubleshooting • Problem Solver
• Knowledge of the products being offered to the customer
PROFESSIONAL EXPERIENCE
Proforma Big Easy Solutions
3/2014 – 9/2014 Account Manager/Point of Contact for Customers (Part Time 6 mo.
Contract)
Tampa, Fl
Working directly with the owner on the following duties:
Managed each customers orders from start to delivery
Direct mailing orders/Work Orders
Sending contract proof to customers for approval
Signing off on contract proofs for expedited orders
Notifying the customer of potential issues, such as completion dates and delivery dates.
4 Over Inc. Super Trade Printer 2010 2012
Customer Service Rep.
Huber Heights, Oh
Online Chat with customers, taking phone calls, getting pricing, availability, and
completion/ship dates for web to print orders.
Giving new product information to current clients.
Keeping the customers needs in mind at all times.
Red Roof Inn Reservation Center 2008 – 2010
Customer Service Rep.
Springfield, Oh
Taking inbound phone calls for hotel reservations
Handling Customer complaints
Putting the customer first
Assurant Solutions 2003 2007
Customer Service Rep. Hazard Insurance Processor for Cendant Mortgage
Springfield, Oh
Calling Insurance companies for renewal information on homeowners policies
Everyday office duties included: Filing, Faxing, and filling in for co workers while out of
office.
E D UCAT ION
North High School
Springfield, Ohio
High School Diploma, 2001
REFERENCES:
Allen Wuebben, Print Concierge @ Standard Register 937-***-****
Harmony Humphrey, State Auditor 937-***-****
Additional References available upon request.