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Customer Service Manager

Location:
White House, TN
Posted:
October 07, 2014

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Resume:

Joseph M. Carr

*** ***** *******

White House, TN 37188

615-***-****

acgaje@r.postjobfree.com

EXECUTIVE SUMMARY

I am a results-oriented leader with proven track record in success. I strive to be a continuous learner and team player with superior analytical, problem solving and communication skills that help move employees towards actions in achieving company goals.

EXPERIENCE

Harmon Srap Metal, LLC-2014

Yard Manager

Ferrous and Non-Ferrous

Responsible for day to day operations.

The ablity to maintain monthly prodivtiy and profit.

The understanding of how to negotiate existing or non existing contracts to maintain a well profit margain for the copmany.

Capable of handling non cooperative customers.

Responsible for maintaining a strict monthly budget.

Provide leadership to the employees by ensuring they are utlizing there time wiseley while on the clock.

Responsible for maintaining day to day paperwork, by completing it in a timley manner.

Ensure employees follow state regualtions when bying customers merchandise.

Southern Recycling, LLC - 2010

Non-ferrous lead – 2012

Scale master – 2011-2012

Laborer – 2010-2011

Responsible for day to day operations of purchasing non-ferrous materials including contacting customers and weighing materials to ensure all weights and materials are correct.

Provide instruction, guidance and leadership to employees by assisting in solving day to day problems and utilizing employee labor while implementing the policies and procedures of the company.

Provide preventive maintenance to all the forklifts, skid steers, and heavy machinery such as the shaker table and metal bailer.

Provide leadership to a crew of six laborers and machinery operators.

Assist in handling dealer’s material and prices to ensure all pricing is accurate and not over nor underpriced.

Ensure all safety guidelines are met while in the work place such as lock out, tag out and 50 foot rule.

Fred’s Discount Store, 2008-2010

Assistant Manager – 2009-2010

Cashier/stocker – 2008-2009

Managed the store while the manager was not present.

Responsible for handling petty cash and ensuring all deposits were correct and taken to the bank in a timely manner.

Provided adequate training on how to stock perishable items such and food and medicines.

Responsible for managing a team of thirteen.

Make sure all merchandise was stocked on the shelves.

Ensure customer service was the number one priority in the store.

EDUCATION

East Robertson High School Class of 2009

CERTIFICATIONS

Nov 2011 – Licensed Scrap Dealer

Nov 2011 – Certificate of Tennessee scales

Nov 2010 – Certificate in forklift operations

Nov 2010 – Certificate in Lock Out/Tag Out

Nov 2010 – Certified Skid Steer Operator



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