Profile

Mohammed A.

Rasheed I am currently seeking a senior position in

the IT field in a growth oriented

organization where I can continue to work

September 7th, 1980

towards the achievement of organizational

Nationality : Sudan

goals to my best of my ability & thus achieve

Visa Status: Work Visa

professional and personal growth to up hold

Driving License

strong performance standards.

A well experienced IT Support Professional

acgaey@r.postjobfree.com

with twelve years of history in the field on

+971 (50) 2323127

information technology. Outstanding work

+971 (52) 6517556

ethics and the ability to work equally well in

both team-oriented and self-directed

environments which make a contribution to

the continued success of my organization.

Endowed with quick adaptation skills and

willingness to learn, I am willing to diversify

and enhance my productivity, and therefore in

the organization.

Education Core Competences

Network Gateway, Switch's and Wireless

Access Point

Bachelor in Computer Science Manage Symantec Backup Exec.

Ajman University of Science and

Manage KAV Antivirus Server.

Technology (January 2005)

Mohammed A Rasheed

IT Specialist – UAE +971 (50) 2323127 +971 (52) 6517556 Email: acgaey@r.postjobfree.com

CAREER OBJECTIVE

Seeking an opportunity where I can work towards the achievement of the

organization goals. Adopting my experience and my ability to achieve personal and

professional growth.

Endowed with quick adaptation skills and willingness to learn, I am willing to

diversify and enhance my productivity in the organization.

TECHNICAL EXPERTISE

System & Networking Admin:

Windows 2003 Server, Active Directory, Exchange 2003

Windows Server 2008 Active Directory, Configuring, Network Infrastructure, Configuring.

Astaro Gateway, 3com Switch and Wireless Access Point

Manage Symantec Backup Exec.

Manage KAV Antivirus Server.

Soft Skills

Self-motivated

Excellent Multitask workload and follow up skills

Good Communication skills

Team working skills

Certifications

ITIL® Foundation Certifications. (2012).

Windows Server 2008 Active Directory, Configuring. (2010)

Windows Server 2008 Network Infrastructure, Configuring. (2010)

Training courses:

Sophos UTM V9 Certified Engineer October 30-November 1 2012 (Sophos Education)

Microsoft Exchange 2010 Server (UAE Academy)

CCNA(UAE Academy)

MCSE 2003(UAE Academy)

ISSAF Security Professional- Qualified (ISP-Q) March 10, 2007 (UAE Academy)

New Horizon IT Assessment System March 27, 2004. (New Horizon)

Projects:

IT Support in Abu Dhabi Chamber of commerce and Industry board of directors elections

2010/2013(Dec 2009).

Support Center in Abu Dhabi Census 2011 (Sep – Nov 2011).

PROFESSIONAL EXPERIENCE

UAE Academy Jan 2014 – Present

Position: Academic Computing Support Consultant

Key Responsibilities

● Provides computer and audiovisual display services for courses, programs, and conferences.

● Set up and configuration of new machines.

● Installation configure and test new software

● Training on common desktop applications

● Provides the initial development and ongoing upgrade of technology classrooms.

● Troubleshooting software, hardware and network issues

● Responding to a wide range of account problems and software questions

● Assisting Academic Computing staff as they support educational use of applications and online

tools.

● Transferring issues to full time staff in Computing & Communications and other College

departments.

Abu Dhabi Chamber (ADCCI)/UAE Academy Apr 2008 – Jan 2013 (4 Years and 8 months)

Position: IT Specialist

Key Responsibilities

● Managing and Monitoring servers.

● Design and deploy IT Infrastructure Solutions in Manufacturing business.

● Serve as second-level expert helpdesk consultant for client/server applications.

● Participate in the design and review of new Windows systems and Windows application

deployments.

● Establish and implement policies, procedures, and technologies to ensure system security.

● Recommend any additional hardware or software requirements needed for successful Windows

Server deployments, configuration, or maintenance.

● Planning and implementing future IT developments and undertaking project work.

● Devising and updating IT Strategy and roadmaps for the business.

● Suggesting and providing IT solutions to business and management problems.

● Monitoring network usage and performance.

● Assist HOD IT for evaluation & selection of new technologies.

● Manage & ensure uptime for WAN, Internet, VPN network.

● Making IT as enabler for the business and providing competitive edge.

Etisalat Contact Center Dec 2006 – Apr2008 (One year and 4 months)

Position: Call Center Support (101 Helpdesk)

Key Responsibilities

Technical Support.

●

Information hotlines & Contact handling.

●

Provides technical assistance to system users

●

Provides desktop OS (Windows) technical support

●

Integrated Computer System (ICS) Sep 2003 –Dec 2006 (3 year)

Position: IT Engineer

Key Responsibilities

Installing Windows operating systems (OS), system and hardware configuration, troubleshooting

●

system and hardware issues, software upgrades for OS and hardware and daily monitoring of servers

and desktops.

Install and configure peripheral equipment such as monitors, keyboards, printers and disk drives

●

Install and modify personal computer and network hardware and software

●

New Vision Computer Feb 2000 –April 2003 (3 year)

Position: IT Support

Key Responsibilities

Install and configure peripheral equipment such as monitors, keyboards, printers and disk drives

●

Install and modify personal computer and network hardware and software

●

Technical Support/customer care

●

Maintenance and Troubleshooting

●

Various application / systems

●

EDUCATIONAL QUALIFICATIONS

Bachelor in Computer Science

Ajman University of Science and Technology Network, College of Computer Science & Computer Engineering

Graduated January 2005.

LANGUAGES

Arabic (Native), English (Fluent)

PERSONAL INFORMATION

Full Name : Mohammed Abdulla Rasheed

Date of Birth : September 7th, 1980

Gender : Male

Marital Status : Single

Nationality : Sudan

Address : UAE, Fujairah

Visa Status : Employee Visa

Driving License : Valid UAE Driving License

E-mail : acgaey@r.postjobfree.com

Contact : +971 (50) 2323127 - +971 (52) 6517556

References

Wasim A Fadloun

Senior Applications Administrator & ICT Team Leader

UAE Academy

acgaey@r.postjobfree.com

Tel: 009**-*-*******

Sapna Naroola

Senior Human Resources Officer

UAE Academy

acgaey@r.postjobfree.com

Tel: 009**-*-*******

Shoukri Abdul Rahman Yaghi

Director of Information Technology

Abu Dhabi Chamber of Commerce and Industry

acgaey@r.postjobfree.com

Tel: 009**-*-*****

Contact this candidate