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Customer Service Sales

Location:
San Jose, CA
Posted:
October 07, 2014

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Resume:

Joseph Baba

**** ******* **** *****: 818-***-****

San Jose, CA 95136 acgada@r.postjobfree.com

PROFESSIONAL SUMMARY

Primary expertise in intelligence operational planning, sustainability issues, with strong public

engagement and analytical problem solving skills. Excellent working knowledge of research methods,

competitive intelligence, teamwork, multitasking, communications and project management abilities.

EDUCATION

University of New South Wales, Sydney, Australia, (2010-2013)

Master of Science, Biological Sciences and Statistics

San Jose State University, San Jose, CA, (2004-2009)

Bachelors of Science, Environmental Studies/ Economics

RELEVANT SKILLS

Proficient with Microsoft Sharepoint, Spotfire, Adobe Creative Suite, Oracle Fusion Middleware, Primer

E-Primer, Minitab, SYSSTAT, R, SPSS, Analyst's Notebook, LIMS, SAP EH&S Managment

WORK EXPERIENCE

Amgen, South San Francisco, CA, (2013-present)

Hazardous Materials/Environmental Compliance

• Provided site-specific feedback on reducing hazardous materials, identify methods to improve

production efficiency, partner with Clean Harbors to ensure the highest quality customer service,

monitor hazardous streams using SAP EH&S software, and ensure availability of safety and

environmental information the consumer.

• Collaborative consultant with cross-business teams in engineering, early discovery chemistry,

genome analysis, and operations to develop and improve research safety in the development of

pharmaceuticals.

• Created weekly and monthly inventory reports that summarizes industry-wide sales data. Provide

analysis and communicate findings to senior management.

• Project developer for Amgen South San South Francisco site restoration projects. Works with

laboratory scientists and construction managers to write new standardized procedures for

complete laboratory safety coverage throughout South San Francisco

• Provided ad-hoc reviews of sustainability programs for senior managers on the practically of

cost-saving environmental IT programs.

Defense Intelligence Agency, Camp Parks, CA, (2012-present)

Threat/All Source Intelligence Analyst

• Led a team of Joint Warfare U.S. cryptologic technicians by collaborating on objectives,

evaluating processed SIGINT, generating production summaries, communicating with mission

planners.

• Conducted risk assessments and collaborated with different operational sites within the

intelligence community to provide recommendations regarding critical targeting updates and

network security operations enhancements.

• Used SIGINT analysis of RF spectrum, direction finding, telecommunication circuits, and

cellular and satellite mobile communication technologies

• Prioritized waterfall methodology to collect raw information on project specific targets and to

meet operational demands by creating detailed target overviews, schedules and tasking

assignments.

• Identified possible threats from large-datasets and sources and developed threat forecasting into

reports that are presented to senior leadership.

Clean Harbors, CA, (2012)

Program Manager

• Identify potential business opportunities for remediation projects leading to a 15% increase in

sales.

• Prepared biology technical sections in preparation of technical reports for NEPA/CEQA biology

sections.

• Prioritized communications and customer needs and direct appropriate and timely response to

stakeholders and public completing on time.

University of New South Wales, New South Wales, AU, (2010-2012)

Environmental Scientist

• Designed hierarchical (multi-level) statistical models using Primer-E Primer and R to determine

species interactions in multivariate, logistic regression, and univariate statistical methods.

• Created innovative field experiments to perform quantitative analysis to determine the effects of

trophic and species interaction in a contaminated estuary.

• Laboratory principal researcher on database development for 100 invertebrate phylum

identifications

• Consulted on the effectiveness on Sydney outreach programs by gathering data from surveys on

brand recognition for Sydney Environmental.

• Coordinate delivery the samples collected from field sites to laboratory studies.

National Park Service, Orick, CA, (2008-2009)

Sustainability Planner

• Biological monitor of timber operations to compliance of activities with environmental permits

and regulations.

• Discovered new breeding habitat for the endangered California tiger salamander along the

Klamath River.

• Liaised with National Park Service counterparts to ensure up-to-date scientific information and

assumptions are shared with all appropriate scientists.

• Worked under minimal supervision conducting comprehensive interdisciplinary Phase I, II

property assessments throughout adjacent private property.

• Expanded the capabilities of volunteers by integrating wetland, wildlife, botanical and restoration

teams.

TEACHING EXPERIENCE

Educational Petty Officer- Naval history &, Safe work practices, 2013

Adjunct Faculty – Introduction Genetics & Marine Science, UNSW, 2010-2012

Teaching Assistant – Oceanography, UNSW 2011

PROFESSIONAL CERTIFICATES

CPR/AED & Responder

RCRA/DOT (2012-present)

Business Intelligence: Strategic Analysis (2014-present)

Quantitative Risk Analysis (2014-Present)

40-Hour HAZWOPER (2012-present)

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