MADALYN G. OSTROFSKY ***** Aspen Glen Dr. Boynton Beach, FL 33437

mobile: 954-***-**** email: acgabx@r.postjobfree.com

Technical Writer

Roles

Leader

Lead documentation projects Lead translation projects Identify required deliverables for releases

Mentor new employees Train teammates Respond to customer issues

Coordinate tasks amongst colleagues Improve GUI and product behavior

Technical writer

W rite documentation Test products Use Agile methods Publish deliverables Detail oriented

W ork with diverse teams in remote locations “Bluewash” content from acquisition

Editor

Edit developerWorks articles Edit documentation

Participate in Editing Councils Promote adherence to IBM documentation standards

Architect

Analyze and restructure file organizations Migrate files to ClearCase, IDCMS, and Knowledge Center

Programmer / Analyst

Design, code, implement, and test applications Technical lead for data conversions

Software and Tools

IBM WebSphere Transformation Extender

ID Workbench DITA IDCMS Eclipse Help System (IEHS)

Adobe Acrobat Pro Arbortext Editor UltraEdit Data Control Facility (DCF)

Rational ClearCase Rational ClearQuest Rational Team Concert

Microsoft Office Microsoft Project Adobe FrameMaker

HyperSnap VISIO Pro SnagIt Fullshot CorelDraw

Oracle SQL PL/SQL

COBOL COBOL II CICS JCL VSAM IDMS MVS

TSO/ISPF Librarian VM/CMS IBM Utilities

Education

Masters Degree in Business Administration from Iona College/New York

Certified Internet Webmaster Professional (CIWP)

Masters of Music Degree from Manhattan School of Music/New York

Professional Experience

2005 – 2013 IBM Software (WebSphere Transformation Extender product family)

Technical Writer/Lead Information Developer:

Focal point for the WebSphere Transformation Extender documentation.

Solely responsible for the research and migration of all th e source files to the IBM information

development content management system (IDCMS).

Managed migration of the help plug-ins for three information centers to the Knowledge Center.

Monitored the documentation feedback, and provide d solutions to customer issues.

Did release project planning and prioritizing, provided estimates, and coordinated deliverables

among teammates. Participated in project teams that use Agile methods, attended scrums, and

interacted with diverse members, including developers, QA, technical writers, architects, and

other technical professionals, in remote locations. Set up tasks in Rational Team Concert

(RTC). Improved product and processes.

W rote and maintained the set of 90+ information units using IBM documentation development

tools such as ID Workbench, DITA, and Arbortext Editor for 40+ releases. Coordinated with

Madalyn G. Ostrofsky Page 2 of 2

the web administrator the tasks required to publish the online documentation. Provided

specifications and content. Provided content for, and edited, the z/OS Program Directory. W rote

and edited technotes, quick start guides, release notes, news items, and download documents.

Packaged documentation for translations.

Provided solutions to various documentation questions, issues, and design implementation s,

based on over 12 years of knowledge about the W ebSphere Transformation Extender products.

Focal point for terminology harmonization, analyzing terms to incorporate into the IBM glossary.

Incorporated DataPower, Hypervisor, and Sterling product terms. Implemented new glossary.

Made recommendations to developers for user interfaces and product behavior.

Mentored technical writers, including those in other product areas.

Developed the WebSphere Transformation Extender information center s.

Volunteered to assist colleagues.

Lead translations project. Created plan, worked with Translation Planner on shipment

schedules, and directed a team of technical writers who assisted with the packaging of the

documentation to send to the Translation Service Centers.

Solely responsible for the very large set of documentation. Provided content for DOUs,

Integrated Information Plans (IIPs), and Information Development Plans (IDPs).

Converted documentation developed in Adobe FrameMaker to DITA.

Note: IBM acquired Ascential in 2005.

2001 – 2005 Mercator/Ascential Software (data transformation software)

Sr. Technical Writer:

W rote documentation for the products including the mainframe products using RoboHELP and

Adobe Acrobat Pro. W rote documentation for Ascential SAP R/3 / Business Warehouse,

PeopleSoft, Siebel integration packages. These packages enable integration between third -

party systems and SAP, PeopleSoft and Siebel ERP applications. Maintained the EDI help and

manuals. Edited other writers’ documentation.

Managed projects using MS Project. Gathered requirements through interviews with

developers. Wrote documentation plans.

Participated in Circle of Excellence (COE) team decisions regarding standardizing graphics,

templates, tools, indexing, conversion and other related job activ ities.

Presented a history of data transformation, comparing the techniques that have evolved.

Converted documentation developed in Microsoft (MS) Word to Adobe FrameMaker.

Note: Ascential acquired Mercator in 2003.

1982 – 2001 Various positions as a programmer/analyst

Complete employment history available upon request.

Awards

Bravo Award: from management team for i mplementing first Eclipse Information Center for our

product family.

Thanks! Awards including: from release manager, SMEs, software managers, software

architects, advisory software engineers, build and installation specialist, QA team lead, and

project leads, for mentoring, training others, improving content and delivery of information

resources, teamwork, outstanding effort, tireless dedication, and resolving customer issues.

BlueThx Awards including: from colleague I mentored, ID architect, and ID manager, for

mentoring individuals and entire team, providing information about translations, and authoring

assistance and editing of devel operWorks articles.

Other thanks including: from software architects, L3 support managers, and customers, for

assisting in two Bugfests, support, initiative, and providing detailed information to customers.

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