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Customer Service Sales

Location:
Silver Spring, MD, 20906
Salary:
60,000
Posted:
October 08, 2014

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Resume:

Christian Salvador

Phone: 408-***-**** Email: acga9s@r.postjobfree.com Silver Spring, MD

MANAGEMENT AND SALES PROFESSIONAL

A dynamic champion with drive and dedication recognized for a commitment to excellence, a devotion to

quality and a passion for genuine hospitality.

Seeking a new and challenging leadership position that will utilize and develop my talent and experience.

CORE COMPENTECIES

Strong motivational skills Amazing eye for detail

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Superior organization skills Forecasting and budgeting strategies

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Exceptional work ethic Cost of sales control

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Collaborative management style Quality control and assurance

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Effective schedule planning Recruiting, training and mentoring

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Flow analysis Working knowledge of art and design

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Profit and loss accountability Strong closing and influencing skills

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CAREER HISTORY

Capitol Mazda – San Jose CA (March 2014 – August 2014)

Internet Sales Manager: Create and build instant rapport with all new clients interested in a new vehicle.

Manage all online inquiries and insured responses in a timely manner. Contacted all leads and setup

appointments. Responsible for product demonstration and closing sales.

The Cheesecake Factory Inc. – Palo Alto and San Jose CA (Oct 2008 – January 2014) Front of House

Manager (since April 2012): host/bakery/bar workgroup manager; responsible for managing a high volume

restaurant which revenues 7 million per year; effectively improving costs of sales and maintaining financial

performance; key player responsible for developing, mentoring, motivating, managing and leading the

restaurant team to operate at a high level of performance in service and quality operations

Solely responsible for achieving profit and operation goals by establishing efficient systems, writing effective

labor schedules, controlling cost of sales, and proactively directing staff to attain these goals

Delivered Results:

o Came in 2nd company wide for the “Big 4” sales contest effectively beating last years sales quarter to

date in 2012

o Brought staff engagement from the bottom 10 percentile to the top 10 percentile of the company in

2012

o Consistently achieving 98% efficiencies in product loss and also beating cost of sales year to date. 1

o Collaboratively increased overall guest satisfaction by 30 percent in quarter 1 of 2013.

California Pizza Kitchen – San Francisco and San Jose, CA (Oct 2004 – May 2008) Lead

Trainer/Server/Bartender/Host: Maintained and operated an extremely high volume counter/bar business

while providing phenomenal service. Assisted in hiring and interviewing process of new talent. Organized

training schedules and conducted training classes.

Golden Era Productions – Hemet, CA (May 2008 – Oct 2008)

Compositor/Motion Graphics Artist: worked on several motion graphics and composition shots. Also

incorporated 3D elements and animations for specialty films

BDS Marketing Inc. – San Francisco Bay Area, CA (June 2004 – June 2005)

Project Coordinator: organized and managed teams to promote the Kyocera line of cell phones

SOFTWARE

Office Outlook Photoshop After Effects Final Cut Pro Maya

EDUCATION

Bachelor of Fine Arts May 2008

Academy of Art University: San Francisco, CA

COMMUNITY INVOLVEMENT

Canary Challenge – Palo Alto, CA (Sept 2012)

Organized a team of 20+ and raced in the challenge to help raise funds for cancer research at the Stanford

Cancer institute

Salvation Army Thanksgiving Day Feast – San Francisco, CA (Nov 2012-13)



Contact this candidate