Curriculum Vitae

[* pages]

PERSONAL DETAILS

. Name: Ayman Gaber Massloub

. Date of birth: 5th of May, 1980

. Nationality: Egyptian

. Address: Esna, Qena.

. Status: Married

. Military Status: Achieved

. Mobile: +2-010*-**-**-***

. E-mail's Addresses: acga6t@r.postjobfree.com

CAREER PREFERENCE

. Hotel's: looking for Asst.Front Office Mgr.

. Resort's: looking for Asst.Front Office Mgr

EDUCATION

. University: South Valley University (Faculty of Arts)

English Department

July 2002

LANGUAGES

. Russian: Good

. English: Fluent in Written & Conversation

. German: very good

COMPUTER SKILLS

. MS Office Word 07

. MS Office Excel 07

. Familiar with Internet, browsing/Researching

. Fidelio Version 6.20(24) Hotel operating system

. Suite 8

. Call account

. User call

PERSONAL SKILLS

. Excellent in using all updated office technology.

. Excellent in follows up on pending matters.

. Excellent organizational, interpersonal and communication skills.

. Ability to work under pressure & stress.

. Work well independently as well as part of a team.

. Active & fast learning and highly performing.

. High-energy worker with business and marketing skills.

. Dedicated, reliable, and hard working team player.

. Self motivated, responsible and experienced in a fast paced and dynamic

environment.

. Ensure the good image and tidiness of the place I work in.

WORK EXPERIENCE

-From May 2005-August 2005 Shedwan Hotel Front Office Clerk

-From September 2005-March 2006 Golden 5 Hotels Front Office Clerk

-September 2006-July 2008 Makadi Marine Front Office Clerk

-July 2008 -January 2010 Makadi Marine Shift Leader

-January 2010-January 2012 Sensimar Makadi Front Office Supervisor

-March 2012 Sensimar Makadi Senior Supervisor

-March 2013 Assistant FOM Sensimar Makakdi

TRAINING COURSE'S

. 6 Keys Issue For Movenpick standard:-

< Attending the guest

< Answering the phone

< Entering & Leaving guest room

< Grooming & Appearance

< Handling guest complaints

< Handling guest request

. Up selling.

. Serve & sale front office (check in & check out standard)

. Healthy & Safety Training.

. Fire Training.

. Supervisor skills

. Certified Hospitality Department Trainer

. Food Safety Risk Management

. Strategic Management

. Modern Management Trends

REFERENCE

All References are furnished upon request

Mr. Hany Ibrahim Asst. F.O.M @ Sensimar Makadi 002-****-**-**

569

Mr. Sameh Saad EAM - Sol y mar Ivory Suites 002 0100

5309221

Mr. Ahmed Dardeer RDM Manager - Sensimar Makadi 002 010***-*****

Mr.Amr Tarek General Manager - Sol y Mar Sun &Sensimar

Makadi 002-****-**-** 893

Contact this candidate