PAUL ALBERT MILLER

acga6o@r.postjobfree.com

954-***-****

EDUCATION:

Atlantic Vocational Technical Center-Fll. Fl.

Miami Lakes Technical Center-Miami, Florida

Sabre Travel Information Network-Dallas Texas.

Betty Owens Secretarial-Queens N.Y.

Evander Childs High School-.Bronx N.Y.

PROFESSIONAL WORK EXPERIENCE

Feb 2013- Current (2014)

Independent Computer Technician, North Lauderdale, Florida.

• Installation of Microsoft Windows8 as a standalone or Dual Boot with Windows 7

• Replaces system hardware or software

• Network Software setup,along with Ethernet cable creation and routing

• Data backup to external drives

• Wireless Internet and Networksetup, both Home and Office.

• Assists with the purchase of electronic devices for computing

.

May 2012- Feb2013

IBM Desktop Support Technician (Contractor), Fort Lauderdale, Florida

• Desktop support functions for ATT Executives via IBM services.

• Reimaging of Operating systems due to software failure and/or Operating System

Upgrade.

• Recommends system hardware or software replacement,and assist clients in acquiring

parts from HP/Dell or other manufacturers

• Identifies Network issues and applies corrections

• Critical data transfer and backup via network or external drives.

• Network Management including assigning administrative or local access to internal

network

May 2010- May 2012

Independent Computer Technician, North Lauderdale, Florida

• The Diagnosis and Installation of Microsoft Windows Xp, Vista, and Windows7

Operating Systems, to resolve abnormal operations, particularly Internet related

conditions.

• Replaces system hardware or software, to acquire maximum p.c. or laptop operation.

• Identifies Network issues and compatibility, including wireless setup and Ethernet

network cabling.

• Critical data backup using external drives.

• Assists with the purchase of electrical equipments and attachments, to help increase

productivity,for use in either Home or Office.

Aug 2009-May2010

EcoComp Cybernation, Coral Springs Florida

Desktop SupportTechnician (Contractor) AT&T

• Managed,Repaired, and Installed, AT&T, s internet for residental and business clients

• Provide break fix support

• Verification of customer’s internet signal at the purchased speed.

• Verified data rate, which requires periodic equipment change, or wire maintenance,

including jack replacements.

• Established and created new PC user accounts, along with online account setup for

Broadband Services, coupled with creating customers wireless network.

• Overall maintenance of internet services, from point of contact on residence, to desired

locations on property.

Mar 2005-Dec 2008

Radio Shack- North Lauderdale, Florida

Sales Associate

• Sale of Electronic equipments and attachment for use in the Home, Office, Car, and just

about every electronic switches, connections, connectors and their required accessories.

• Sale of Cellular phones for both Sprint and Verizon Wireless phone companies, in a third

party capacity.

• Additional responsibilities includes tagging, stocking, replenishing store products, while

keeping the store in a well organized and clean surrounding.

• Constant knowledge base provided by Radio Shack relative to today’s products, their

enhancements, and an introduction to future technology, with first hand exposure.

• Windows Vista Operation, Exposure, and multiple sales of laptops running current

operating system vista.

Contact this candidate