LISA BEARD MOSS

*****, ** **** ****, ******, MI, 48005 586-***-**** acga6d@r.postjobfree.com

SUMMARY

I am an energetic employee who has worked in a wide variety of supporting roles. I am dedicated and excel at prioritizing and multi-tasking to achieve project goals. I am seeking a role of increased responsibility and authority.

SKILLS

Customer Services

Sales Experience

Detailed Oriented

Legal Background

Software

Microsoft Word

Advanced Office Skills

Microsoft Excel

EXPERIENCE

April 2013 to September 2013

Customer Service Representative, CSB Bank, Armada, MI

Processed customer transactions daily

Handled cash

Balanced cash drawer

Processed ATM machine

April 2008 to present

Server, National Coney Island, Shelby Township, MI

Maintained a clean working environment

Provided customers with excellent service

Addressed customer complaints with a positive attitude

Handled transactions of money

February 2011 to December 2012

Legal Secretary, Graving & Associates PLLC, Shelby Township, MI

Prepared legal documents for use in court

Organized billing statements and mailed documents to clients

Scheduled appointments and organized calendar

Performed various other secretarial duties

February 2008 to April 2009

Office Secretary, Supreme Ceiling and Partition, Rochester Hills, MI

Prepared invoices, quotes and AIA documents

Utilized Microsoft Word and Microsoft Excel to design spread sheets and quotes

Performed various other secretarial duties

May 2003 to August 2007

Customer Service Representative, National City Bank, Almont, MI

Processed customer transactions

Handled cash

Sold customers checking and saving accounts

May 1989 to December 2000

Accounting Clerk III, Comerica Bank, Auburn Hills, MI

Conducted itemized report on a daily basis

Handled cash

Input adjustments to customers’ accounts

Investigated customers’ accounts as needed

Problem solved for internal customer support

EDUCATION

1988

High School Diploma, Bishop Gallagher High School, Harper Woods, MI

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