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Customer Service Data Entry

Location:
Bowling Green, OH
Salary:
TBD
Posted:
October 08, 2014

Contact this candidate

Resume:

Amber Meece

**** * **** **

Cleveland, OH *****

216-***-****

acga4f@r.postjobfree.com

Objective:

A professional environment that is welcoming has room to grow within,

and where I can utilize my skills while also gaining new skills to

take me forward.

Skills And Qualifications:

CPR, First aid, CPI Certified

Experienced in meeting deadlines

Organizational skills

Data entry

HR Duties (hiring process and staff discipline)

Microsoft skills (excel, word, and outlook)

Great customer service skills

Experience:

Vocational Guidance Services

Billing Specialist

Bill Medicaid for services provided

Track and review MUI/UIR (incidents)

Conduct/attend incident review committee meetings.

Track and update employee trainings for Medicaid purposes.

Data Entry

Attend monthly manager meetings and assist with training.

Update consumer span dates and funds

Vocational Guidance Services

2011-2013

Habilitation Specialist II

Direct care with MR/DD clients

Attended Individual plan (IP) meetings providing input for client

status and future goals

Helped with IP writing and planning of goals

Coordinated activities in and out of the class room

Generating reports and maintaining client files

Case noting and inputting data

Northeast Care Center

2008-2011

Habilitation Supervisor

Supervised a team of 15- 20 direct care employees

Conducted team meetings/training

Understanding of Medicaid/Medicare services and surveys

Created a monthly work schedule

Data entry and generating reports

Educated on electronic tracking system (Care Tracker) navigating and

reporting

Expense reports, maintaining client accounts, and budgeting

Target

2005

- 2007

Team Leader

Hiring of new employees

Maintained food service standards

Managed a team of 5-8 employees

Created a monthly schedule

Customer Service

Conducted team training and team meetings

Exhibited excellent customer service

Ordering, stocking, and rotation of products

Education:

. Associates degree in electronic health records

. Working towards my bachelors degree in technological management

. CPR/first aid certified

Personal Summary:

I am very dedicated to learning new skills, working in a professional

environment, and organization. I am a prompt and reliable person eager

to meet new people and maintaining great work ethic.

Availability:

. November 2014: Moving from Cleveland Ohio to Wood County



Contact this candidate