Jeffrey Miller
*** **** ****** ***** ( Newbury Park, CA 91320 ( Res: 805-***-**** ( Cell:
208-***-**** ( acga33@r.postjobfree.com
http://www.linkedin.com/in/jeffreymiller1229
Senior Executive Profile
Over 20 years of leading start-up, early stage, and mature businesses to
launch, market, and sell world-class products that grow revenue, improve
profit margins, and surpass client expectations.
Consummate business leader and consensus builder with entrepreneurial,
hands-on approach to international sales, marketing, and product
management. Skilled in establishing individual accountability, fostering
positive relationships in large, geographically dispersed teams.
Experienced operating several diverse business entities concurrently and
managing up to $200M annual P&Ls. Technically astute with extensive
experience across broad range of products.
Areas of Expertise:
Strategic Business International Operations & Product P&L Management
Planning Management
Global Sales & Marketing New Product Development & Launch Start-up Management
New Business Development Sales Force Training & Development Strategic
Partnerships
Contract Negotiations Cross-functional Team Building & Customer Relations
Leadership
Professional Experience
Raycap Incorporated - Post Falls, ID
Manufacturer of electrical surge suppression solutions
2011 - present
Senior Business Development Manager
Responsible for the acquisition of new accounts for a leading manufacturer
of electrical surge suppression devices. Assignment includes support and
nurturing of existing accounts to maximize customer satisfaction and the
capture of all new opportunities. Also in charge of business development
for Raycap's line of industrial based solutions.
o In charge of defining new products for photovoltaic (PV) market that
can utilize Raycap's surge suppression expertise and manufacturing
capabilities.
o Coordination and resolution of clients' technical requirements with
engineering staff in US and Greece.
o Generation and implementation of product roadmaps for new products.
Xenel International - Westlake Village, CA 2001 - 2010
United States based holding company.
President and Chief Operating Officer - The Cylix Corporation ( 2005 - 2010
Vice President of Sales, Marketing & Engineering - The Cylix Corporation (
2001 - 2005
Recruited to revitalize sales, marketing, and product development for
manufacturer of electronic surge protection devices. Directed business
development, operations, finance, engineering, and product development
functions. Managed outside sales force of direct and manufacturer's reps
through entire sales cycle. Negotiated strategic partnership agreements and
customer contracts. Spearheaded development and implementation of sales
tactics, marketing collateral, and product development. Led team of up to 6
direct and 10 indirect reports.
o Streamlined processes enterprise-wide and established individual
accountability by defining staff roles and responsibilities driven
by both customer and company needs.
o Drove 60% sales growth and best pre-tax profit in firm's history at
11% by transitioning marketing focus from end users to three-channel
approach that include private label clients, targeted electronic
distribution, and larger group of end users.
o Contributed to revenue and profit improvements, increased brand
recognition, and reduced sales acquisition costs by aligning sales,
marketing, and product development activities and instituting zero-
based approach to all marketing activities, encompassing tradeshows,
print ads, websites, sales staffing, and methodology.
o Cut manufacturing costs by 15%, improved quality, and decreased lead
times by bringing all manufacturing in-house, introducing Lean
Manufacturing concepts, and sourcing capital equipment.
o Positioned Cylix as industry leader by revamping marketing
collateral and programs, outsourcing development of new website, and
applying metrics to all marketing activities that led to more cost
efficient and cost effective campaigns.
o Gained reputation as first to market with new products for vast
array of end user applications, while meeting rigorous customer
specifications and regulatory requirements, by astutely monitoring
market trends and developing products for future needs.
o Transformed sales force by establishing strategic plan to guide
sales and product development efforts, repositioning staff in high
potential regions, changing incentive structure to reward new
business wins, and personally assuming management of key, high
contact, existing accounts.
o Orchestrated smooth transition to new ownership, provided existing
employees with ample time to seek new employment, and delivered
maximum return to existing owners by developing exit strategy that
maximized company value to new owner. Negotiated sales contract and
transitioned client base to new owners.
Vice President of Sales & Marketing - Xeonix Communications ( 2003 - 2009
Directed all facets of business for acquired supplier of end-to-end video
conferencing solutions for corporate clients. Led strategic planning,
business development, financial planning, P&L management, marketing,
facility/equipment sourcing, and corporate staffing. Negotiated client
partnerships and vendor agreements.
o Spearheaded successful turnaround of bankrupt long haul telecom
provider, Sonic Telecom, into new firm, Xeonix Communications,
despite challenges of minimal capital investment and mature market.
o Orchestrated rapid entrance into marketplace by leading sourcing of
hardware and complementary service products, as well as leveraging
parent corporation's resources to strategically staff company.
o Won business in highly competitive market by developing strategy to
focus on small to medium size clients, superior pre/post sales
service, and Southern California region.
Chief Operating Officer - Howard Marquis Advertising Company ( 2003 - 2006
Appointed to direct all operations for this recruiting advertising, web
development, and corporate staffing company. Led team of 10 direct reports.
o Orchestrated successful phased closure of business, allowing staff
to gain other employment, by initiating zero-based business review,
focusing company on viable business opportunities, and creating exit
strategy.
N2Power - Westlake Village, CA 2000 - 2001
Start-up business specializing in development and marketing of high-density
power conversion solutions.
Vice President of Marketing & Operations
Hired to develop and execute sales, marketing, and operations strategies.
Recruited away by Xenel International.
Zubicon - Los Angeles, CA 1999 - 2000
Early stage company providing remote web-based intranet and MRO sourcing
solutions to mid-tier marketplace.
Vice President
Developed and led execution of logistics, fulfillment, and customer care
strategies. Negotiated supplier and service provider agreements. Served as
HR Director.
o Identified and developed strategies to launch company offerings via
extensive market and funding research.
NMB Technologies - Chatsworth, CA 1993 - 1999
North American division of leading Japanese manufacturer with ~39K
employees worldwide and ~US$3B annual revenue.
Director of Marketing & Product Management
Led six major product teams and entire North American marketing effort for
division with $200M in annual sales, $10M controllable SG&A budget, and
overall P&L management responsibility. Served as primary worldwide contact
for major global accounts, including HP, Dell, and Compaq. Developed and
implemented division-wide marketing strategy; created solutions for multi-
product sales opportunities; directed product management and business
development initiatives. Provided oversight and direction for team of 7
direct and 23 indirect reports.
o Established company as highly responsive organization, unmatched by
other Asian-based manufacturers, by transitioning company from
department-based to team-based, cross-functional environment, plus
personally providing on-site client service at Asian facilities.
o Grew account business and penetration with major clients including
Microsoft, HP, and Dell by developing and introducing strategic
account strategy to allocate resources to opportunities with highest
ROI potential.
o Attained ~$200K annual cost savings, while providing customers with
superior response times by eliminating and replacing external
customer service offices with centralized support system.
o Created focused target market message and saved more than $500K
annually by integrating marketing communications strategy with
product line's strategic plan.
o Delivered leading-edge service concepts, including value-added
responsiveness and total solution innovation by aligning all
marketing activities with company's core strength in high volume
manufacturing.
o Led product teams to introduce leading-edge products and service
concepts into dynamic marketplace and successfully deliver these
products to clients with requirements rivaling aerospace firms.
Education
Bachelor of Science in Engineering ( University of Pittsburgh