David Jones
acga31@r.postjobfree.com
Parkville, Mo 64152
Profile
Results reflect a top performing executive leader with respect to diverse projects in new and existing markets. Evidence
based leadership reflects exceeding customer service goals while exceeding budgeted expenses and revenue without
sacrificing employee satisfaction.
Skills and Abilities
• MBA with 10+ years of C-Suite and Administrative Experience.
• Degree and experience in communication resulting in professional oral communication, presentation, and writing
skills.
• Certified LEAN Six Sigma Black Belt improving work efficiency, workflow, and profitability.
• Leading Analytical Teams with Successful results
• Healthcare Administrator with Technology Experience.
• Experience in managing and developing employees resulting in low turnover
Professional Experience
Foutch Brothers 2012 to Present
Foutch Brothers, LLC, is a privately-held real estate development, construction, and property management company
specializing in historic mixed use renovation, sports facilities, multi-family, and senior housing as well as retail space.
Chief Operating Officer/Chief Experience Officer
Executive leading the operations, supply chain, technology, branding, and marketing
• Identify opportunities for organization to leverage strengths through SWOT Analysis.
• Prepare and monitor Operational Budgets.
• Hire, Lead, Develop, and retain management team.
• Lead Labor Management and improve workflow process
• Decreased expenses by 40% while increasing sales 60%.
• Managed 200+ employees
• Managing the operations and of over 40 facilities
• Developed and implemented organizational and specific property marketing plans
• Lead and execute strategic plans
• Responsible for development of athletic facilities and programs in multiple states
• Political Liaison for local and state elected officials
Heartland Health /Mosaic Life Care 2001 to 2014
Heartland is the region’s largest employer with more than 3,000 employees. Heartland is an integrated system, which
includes clinical and non-clinical businesses.
Administrator Regional & Emerging Markets
Identify and develop innovative new business opportunities and strategies in new markets. Responsible for clinic operations.
• Identify opportunities for organization to leverage strengths through SWOT Analysis.
• Prepare and monitor Operational Budgets.
• Hire, Lead, Develop, and retain management team.
• Lead Labor Management and improve workflow process.
• Managed 350+ Employees.
• Designed and Built 9 Properties in 8 months.
• Working in partnership with several city councils, Disney designer, developers, and construction.
• Met successful goal of entering market undetected.
• Developed new work flows eliminating hand-offs for patients and decreasing costs through efficiencies.
• Hired 250 new employees within 3 months and developing new orientation plan.
• Responsible for turn around plans fixing 1.8 million dollar loss into gain within 4 months.
Vice President of Support Services
Manage day-to-day operations of 15 clinical and non-clinical departments and special projects .
• Identify opportunities for organization to leverage strengths through SWOT Analysis.
• Prepare and monitor Operational Budgets.
• Hire, Lead, Develop, and retain management team.
• Lead Labor Management and improve workflow process
• Managed 400+ employees
• Operational budget was 13 million and met or exceeded every year.
• Customer and employee satisfaction scores exceeded top decile goals.
• Regulatory inspections with no requests for improvement. Very rare in healthcare
• Baldridge Quality Winner.
• Requests for national speaking engagements for best practice stories around innovation.
• Responsible for construction:
• 20+ construction projects.
• 3 of these projects were the largest construction projects in Heartland’s history.
• Both of these projects exceeded 55 million dollars.
• All construction projects were completed on time and under budget
• Other notable successful projects include, but not limited to:
• One process improvement saved $650,000in expenses.
• Implementation of internal satisfaction accountability and measurements.
• LEAN project saved 54 hours of time for employees (relief of burden)
• Lowered ER wait times by hours.
• Decrease energy costs by 30% through common sense sustainability.
Holiday Inn, Comfort Suites, Hilton, & Homewood Suite Hotels 1996 to 2001
Working for hospitality ownership groups had franchises requiring new construction of hotels and conferences centers. The
sizes of the hotels are from 54-200 rooms with various square feet of conference space. Operations leadership requires
oversight of up to 300 employees representing many different types of departments.
General Manager
Manage day-to-day operations and special construction projects.
• Consistently exceeded customer service comparable to other properties while meeting budget.
• Met quality and franchise requirements including Gold Award reflecting top 5% of all Choice properties.
• Less than 3% employee turnover and absenteeism.
• Increased extended stay at Hilton from 4 nights to 11 nights resulting in best practice.
• 80% business market segment, 20% tourism
Director of Sales and Marketing
Responsible for developing and implementing the marketing plans.
• 170-room hotel with 12,000 square feet of meeting space.
• Exceeded projected revenue.
• Market segment- 30% business, 30% tourism, 20% social, and 20% military.
City of Saint Joseph, MO 1993-2006
City of Parkville, MO
Mayor and City Council
Elected to lead city of 85,000 residents.
• Youngest City Councilmember and Mayor
• Conference of Mayors- top ten Mayor recognition for environmental and economic development results.
• 25+ years of local, state, and federal relationships with elected officials and staff.
Education
• Masters Business Administration
• Certified Black Belt Six Sigma/LEAN
• Bachelor of Science Management
• Associates Degree Communications
• Chosen for 2 yr. Fellowship Program (Harvard Case Studies)
Notable Recognition and Boards
• Ingram’s 40 under 40 for Kansas City- one of the 40 top leaders by Ingram’s Business Magazine.
• Premier Inc. Board of Directors. Responsible for group purchasing decisions for 1,000+ hospitals
• State of Missouri Emergency Management Oversight- Appointed by Governor
• Chamber of Commerce Board of Directors for Multiple Communities
• Missouri Municipal League Board of Directors
• OSHAA, NFPA, and Environments of Training and Certificates
• Can submit National Best Practice Articles written by and about my leadership leading these practices in healthcare,
technology, and business development.