KIMBERLY CRADDOCK

217-***-**** • acg9ve@r.postjobfree.com • Asheville, NC

Business Process Management • Project Management • Program Development

Summary

Innovative and accomplished professional with a proven track record of demonstrated success in a variety

progressively responsible positions at the Site, Business Unit and Corporate level. Recognized as a

change agent with a proven track record of creating innovative, sustainable strategies that drive

accomplishment of business objectives. Systems thinker with an exceptional ability to comprehend

complicated end-to-end business processes and build workable, executable project plans. Adept at

cultivating partnerships and building lasting relationships. Experience in team development, HRIS

management, managing HR compliance programs, developing methodologies, performing process design

and defining workflows to continuously improve process efficiency and operational effectiveness

CORE COMPETENCIES & SKILLS

Strategic Acumen • Strategic Agility • Problem-Solving • Process Management • Customer Focus

Process Design • Team Building • HRIS Management • HR Compliance • Talent Management

Policy Development • Project Management • Stakeholder Communications & Management

• Vendor Management

PROFESSIONAL EXPERIENCE

KEARFOTT CORPORATION November 2013 to Present Black

Mountain, NC

Global avionics. motion control and navigation supplier and leader in the design and manufacture of

precision motion control products and inertial control components.

Senior HR Generalist

Provide senior level consulting and leadership in the areas of process improvement, talent acquisition,

employee relations, regulatory compliance, records management; and compensation and benefit

administration. Manage a full cycle recruitment process for all openings, from entry level manufacturing

positions to salaried leadership roles. Identify and implement projects designed to improve core HR

processes.

• Redesigned plant staffing processes to reduce number of manual administrative steps and improve

status reporting.

• Completed configuration and testing of ATS including content development and configuration, design of

career portal and user acceptance testing.

VESUVIUS USA CORPORATION March 2008 – August 2013 Champaign, IL

Global leader in developing, manufacturing and marketing high performance specialty ceramic refractory

products.

Director HR Shared Services Jan 2009 – Aug 2013

Actively proposed, delivered and promoted strategic and tactical HR programs, processes and policies and

procedures necessary to meet and support immediate and long term organizational needs. Utilized Lean

Six Sigma principles and tools to proactively identify and eliminate process/system gaps and non-value

added activities. Led development and delivery of HR compliance, benefit (core and supplemental),

compensation/payroll and employee programs and services. Effectively managed HR Shared Services

Center operations and staff of 7 responsible for providing HR, Payroll and Benefit services. Liaised with

vendor representatives to ensure services were delivered as per contract/service agreement. Led design,

administration and maintenance of HRIS including evaluation of add-ons/enhancements to maximizing

system capabilities.

Key Achievements:

• Redesigned HR Shared Service Center processes to de-emphasize administration and emphasize

service, business process support and technology services.

• Implemented paperless payroll program moving 100% of employees to electronic payment.

• As Project Manager led successful implementation of new HRIS (UltiPro), transitioning from multiple

independent systems to a single integrated system reducing time spent performing routine

administrative tasks by 38%. HRIS includes ESS, MSS, Recruitment (HMS) and Onboarding

functionality. Project completed on time and under budget.

• Planned and implemented comprehensive program to outsource delivery of non-core HR services

facilitating al redeployment of existing resources.

• Member/SME for two international project teams responsible for revising expat mobility policy and

creating design proposal for global HRIS.

Human Resources Manager Mar 2008 – Jan 2009

Planned and implemented projects designed to improve core HR processes and maximize department

resources. Also tasked with providing HR generalist support for Champaign IL location and Advanced

Refractories Division Sales personnel.

Key Achievements:

• Redesigned monthly manpower reporting procedure reducing task time from 14 days to 2 days.

• Implemented bulk email address for HR, Payroll and Benefits to facilitating document sharing and

streamlining flow of paperwork between field and HR Shared Service Center.

KRAFT FOODS GLOBAL, INC. • 1998 – 2007 Chicago, IL

Organizational Change Management Manager, Project Catalyst Oct 2006 – Sept 2007

Internal process consultant supporting implementation of SAP across 70+ North America manufacturing

operations. Partnered with external consultants to deliver Change Management process including:

stakeholder alignment, training, internal communications, organization readiness and impact assessment.

Key Achievement:

• Developed role mapping and organizational alignment/re-design model for North American

manufacturing facilities.

Human Resources Manager Apr 2004 – Oct 2006

Partnered with members of site leadership team to develop, align and implement plant based initiatives

encompassing change management, leadership effectiveness and talent planning needs to create high

levels of employee engagement and productivity. Successfully managed and mentored a staff of 7

responsible for providing day to day hr, benefits, employee relations, performance and risk management

administrative support to 1,350 salaried and hourly non union employees.

Key Achievement:

• Developed and executed action plan to transition facility to “gold standard” by revamping existing benefit

and pay practices (created $800M in recurring savings for the facility).

• Reduced workers compensation reserve from $1.2MM to $600M aggressive case management

RTW/Modified Duty and manager education.

Senior Manager Leadership Development Mar 2002 – Apr 2004

Internal process consultant responsible for managing Advancement Planning and Leadership Development

processes and programs for US Manufacturing Operations. Position reported to the Director of

Organization Development and Performance.

Key Achievements:

• Developed and implemented job profiling and competency model used for recruiting entry level positions

in Production, HR, Quality, Sanitation, Engineering (field and corporate) and Finance.

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• Developed selection criteria used by Senior Management to guide advancement planning and talent

calibration discussions for positions identified as key cross-functional developmental assignments.

• Process lead for the Operations Leadership Development Program which created a standard

methodology for assessing, orienting and developing frontline supervisors.

Area Human Resources Manager, South East Region Jan 2001 – Mar 2002

Responsible for partnering with Corporate and Site HR Managers to coordinate and implement Corporate

and Area HR initiatives across 21 manufacturing facilities. Provided advice and coaching to site HR

Managers concerning best practices, effective utilization available systems and resources to meet program

objectives and timelines. Provided HR Generalist support to Area Supply Chain, Engineering and

Manufacturing Engineering client groups.

Key Achievement:

• Led cross-functional taskforce responsible for developing recommendations for improving retention rate of

employees in entry level positions.

Plant Human Resources Manager May 1998 – Dec 2000

Provided HR support to 220 employees in a unionized manufacturing facility in California. Managed entire

scope of HR function including staffing, payroll, benefits, employee and labor relations, workers

compensation, grievance resolution; contract negotiation and administration; and hr compliance. Managed

one HR Assistant.

Key Achievement:

• Utilized Interest Based Bargaining to secure written partnership agreement supporting key plant High

Performance Work System initiatives (Job Skill Management for operator training and certification, Pay

For Skill wage structure). Managed one HR Assistant.

ADDITIONAL EXPERIENCE:

REYNOLDS METALS COMPANY • 1991 – 1998

Plant Human Resources Manager

Total Quality Management Coordinator

Human Resources Assistant Manager

Regional HR Manager, Southern Gravure Systems (subsidiary)

EDUCATION

MASTER OF BUSINESS ADMINISTRATION (MBA), PERSONNEL AND INDUSTRIAL RELATIONS

VIRGINIA COMMONWEALTH UNIVERSITY

BACHELOR OF ARTS (BA), PSYCHOLOGY AND SOCIOLOGY

EMORY UNIVERSITY

CERTIFICATIONS

SENIOR PROFESSIONAL HUMAN RESOURCES (SPHR) DECEMBER 2012

PROJECT MANAGEMENT PROFESSIONAL (PMP) OCTOBER 2012

ORGANIZATIONAL DEVELOPMENT CERTIFICATION LINKAGE, INC. 2003

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