GEORGE LOCKWOOD

**** *. ******* *** ******, IL **604

309-***-**** ? acg9s8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

?15 years of IT experience in analysis, design, development,

administration, and testing applications.

10 years of program and systems application development, 2 years as Team

Lead, 5 years of Business Analysis, 3 years of Project Management.

?Excellent analytical and problem solving abilities, great customer service

and communication skills, team player and goal-oriented.

PROFESSIONAL EXPERIENCE

PEKIN INSURANCE - Pekin, IL

Aug 2011 - Present

Solution Developer

Develop new applications in support of business requirements and perform

maintenance and changes to existing applications. Comply with any relevant

legislation, regulation, and external standards relating to software

development activities and their deliverables. Verify the accuracy,

completeness, and relevance of data and information used for software

development activities and their deliverables. Communicate with sponsors

and stakeholders during software development activities and ensure that the

software created meets the functional requirements. Assist with securing

sign off of final software development deliverables from sponsors and

stakeholders. Design, code, stub test and document programs. Specify to

Quality Analysts how software that has been developed functions and assist

in the transitional move to production.

Technologies/Software used: Agile, Java, Eclipse, Web Services, SOAP, XML,

HTML, Ajax, JavaScript, SQL, CSS, JDBC, UML, COBOL, JCL, Eztrieve, DB2,

Expeditor, Abend Aid, MS Outlook, Visio, Object Oriented Design, Object

Oriented Programming, Ratabase (CGI).

All testing includes: Unit, Integrated, System, and End-to-End.

Accomplishments:

* Code, test, and implement as a member of Personal Lines team the Home

Rate change for all LOB states to result in $10M growth annual revenue.

* Code, test, and implement as a member of Personal Lines team territory

changes for five states resulting in $2.5M annual revenue growth.

* Code, test, and implement mainframe and Ratabase functionality as a

member of Commercial Lines team Business Owners' Auto line of business

with 97 coverage types for six states resulting in $12.5M annual revenue

growth.

* Code, test, and implement as member of Commercial Lines team expansion of

mandatory endorsements for five resulting in detailed reporting of

coverage for customers and meeting of regulatory requirements.

* Code, test, and implement as member of Commercial Lines team

functionality to generate active policies from cancelled or expired

policies including all print and database updates.

* Design, code, test, and implement changes to Claims Agency Web Inquiry

functions to capture and present additional contact information for

insured and claimants.

HEALTH MANAGEMENT ASSOCIATES, INC. - Naples, FL June

2010 - Aug 2011

Software Engineer

Code, Test, Deploy, Implement and document defined business solutions using

Java technology; troubleshoot break-fix, reporting, performance issues,

mentor junior developers. Utilize system/functional decomposition,

flowcharting, storyboarding, interviews and related system analysis

techniques to create a detailed specification of complex work processes

(includes preparation of process flow diagrams, task descriptions, document

and data flows, identification of decision points/criteria, workflow

analysis and determination of process interdependencies). Review existing

business processes and systems to evaluate the applicability of new

procedures and technologies to improve the effectiveness of operations.

Coordinate and review the development of work products required by the

software development methodology.

Technologies/Software used: Java, Web Services, SOAP, Object Oriented

Design, Object Oriented Programming, Design Patterns, HTML, Ajax,

JavaScript, Structured Query Language, Eclipse, Vignette, Subversion,

Enterprise Portals and Portlets, CSS, JDBC, UML, COBOL, JCL, MS Outlook,

HL7.

Accomplishments:

* Design, code, test, and implement financial and clinical applications for

hospital administration and patient healthcare functions; program HL7

interfaces for data conversion and data transfer between AS400, MVS and

distributed platforms for hospital and clinical acquisitions; develop and

implement solutions for HIPAA audit compliance, Accounts Receivable,

Clinical and Credit applications.

* Install, troubleshoot, unit test and support Medicare reimbursement

quarterly software updates and all interaction with vendor/application

developers/and Billing personnel for 75+ client hospitals.

CATERPILLAR, INC. - Peoria, IL August 1997 - December

2009

Java/J2EE Developer (February 2003 - December 2009) Code, Test, Deploy,

Implement and document defined business solutions using Java technology;

troubleshoot break-fix, reporting, performance issues; mentor junior

developers. Utilize system/functional decomposition, flowcharting,

storyboarding, interviews and related system analysis techniques to create

a detailed specification of complex work processes (includes preparation of

process flow diagrams, task descriptions, document and data flows,

identification of decision points/criteria, workflow analysis and

determination of process interdependencies). Investigate and document

business processes to determine computer system requirements; prepare a

description of complex systems, develop work plans, cost estimates and

analyzes alternative approaches and makes recommendations on system

construction options. Participate in the analysis and design of common

infrastructure components used by development staff in the creation of

software applications. Review existing business processes and systems to

evaluate the applicability of new procedures and technologies to improve

the effectiveness of operations. Act as a project team leader, by

organizing the activities of development staff and related personnel

engaged in data processing functions. Serve as business/technical lead to

identify potential project strategies, prepare resource plans, develop

project schedules, prepare cost estimates, perform analyses of alternative

solutions, identify best practices, and prepare concise recommendations

regarding the best overall business approach.

Technologies/Software used: Six Sigma, Java/J2EE, Servlets, Enterprise Java

Beans, Web Services, Oracle 10/11, Web Sphere, JBoss, Apache, CVS, HTML,

CSS, JavaScript, PL/SQL, JDBC, ODBC, UML, ITIL, COBOL, JCL, DB2, MVS

utilities, Quikjob, ChangeMan, Expeditor, MS Office, Lotus Notes.

Accomplishments:

* Complete project management functionality for New Project Introduction

system (used to collect, store, and display Marketing, Engineering,

Manufacturing, Purchasing, Accounting, Cost, and Forecasting data for

remanufactured parts introduced to market) to reduce time to market and

reduce part project costs.

* Serve as team leader/developer for the US Peoria team on a very large

project to integrate Shrewsbury, UK; Corinth, MS; East Peoria, IL;

Gossilies and Grimbergen, Belgium's invoicing, inventory, core

management, VAT (European Value Added Tax), Traffic Control, shipping,

distribution systems with corporate systems.

* Complete enhancement to expand part inventory forecasting capabilities

for Marketing and Global purchasing teams to reduce inventory cost and

improve product management.

* Serve as Subject Matter Expert (SME) on project for the Cross Reference

system to create assembly to component functionality of non-one-to-one

remanufactured parts to increase sales, improve correct selection of

replacement parts, and reduce call center volume.

* Complete large project to redesign Technical Call Center user interfaces

for technical data capture to establish failure trends, existing

replacement part sales opportunities, and unrealized part offerings.

* Assist in requirements gathering and serve as SME (subject matter expert)

/Web Content manager/editor to implement replacement intranet websites

for 7 facilities and over 2500 users for the Reman Division.

Mainframe COBOL Developer (January 2001 - February 2003)

Investigate and analyze assigned business processes to determine and

document the specific system requirements. Use zOS/MVS COBOL to develop and

maintain current, as well as estimate and contract new applications for

Caterpillar Parts Pricing system. Develop program specifications, write

code, test and implement program changes and program development. Develop

test plans and thoroughly test and debug all programs prior to

implementation

Work closely with Team Leaders and Project Managers in providing timeline

and task information through analysis based on a proposed project scope.

Technologies/Software used: COBOL, JCL, DB2, MVS utilities, Expeditor,

ChangeMan, SAS, Quikjob, MS Office, Lotus Notes. All testing includes:

Unit, Integrated, System, and End-to-End.

Accomplishments:

* Serve as Team Lead to automate updating of 2500+ zOS/390 JCL job streams

for implementation of new WorkLoad Manager job stream environments.

* Integrate part pricing functionality for Baltic and eastern European

dealers.

* Serve as Subject Matter Expert for Marketing Product Support Division's

Parts Pricing team on a strategic corporate (Caterpillar Information

Technology Architecture) study to evaluate software replacement of

Enterprise Distributed Scheduling and AJS (Automatic Job Scheduler) OPC

(Operational Procedure Center).

* Complete retirement of Sales and Orders Forecasting system. (Research

replacement software costs and functionality, lead project team in the

retirement of SOF system and implementation of Sales Tracking

application. Coordinated efforts with Operations team for the removal of

all jobs from schedules; backup and deletion of JCL, application, and SQL

from system libraries.)

AS400 Administrator/Developer- Architecture (August 1997 - January 2001)

Responsible for day to day administration of iOS operating systems and

iSeries hardware; Install patch sets; Implement hardware and software

upgrades, DASD monitoring, and cleanup; Implement maintenance activities as

directed (device and object cleanup); subsystem maintenance and memory

tuning activities; Write routine reports for documentation, informational,

and status reporting; Perform Root Cause Analysis on failing infrastructure

components, implement corrective measures to rectify problems; Identify and

resolve application/infrastructure problems; Work closely with all

technical teams to ensure good communication & knowledge transfer; Monitor

system logs and utilize system tools to ensure performance and service

delivery expectations are met; Provide customer support as the technology

owner; Respond and react to critical situations as reported by Production

Operations TEC events; install Third Party Software upgrades (Help Systems,

etc.).

Technologies/Software used: COBOL, CL, DB2, Aldon, MS Office, Lotus Notes.

Accomplishments:

* Upgrade third party (MQ Series, SAP (HR, Financials)) and IBM AS400

system software.

* Provide development and technical support for SAP Human Resource and

Financial interfaces.

* Administer user access and security requests.

* Configure, setup, and provide support for application developer test

environments.

* Design, develop, and implement application (startup/shutdown, monitoring,

backup, and journal management functionality) to inform computer

operators within Caterpillar Solution Centers executing Dealer Business

Systems (DBSi) of machine; software application(s); and problem domain

issues.

* Code, Test, Deploy, Implement, and Document Dealer Business Systems (DBS)

software scripting for installations/upgrades/emergency transmissions

globally.

EDUCATION/CERTIFICATIONS

Illinois Central College, Professional Development Institute

Advanced topics in Web Development, Web Services, Struts, Object Oriented

Design, Object Oriented Programming, AS400 Administration & Security

Illinois Central College, Continuing Education Program

HTML, JavaScript, DreamWeaver

Caterpillar Learning Management Center

Java/J2EE, Structured Query Language

Illinois Central College

Computer Science

Certifications

6Sigma Green Belt, ITSM (Information Technology Service Management)

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