Dynamic sales professional with more than five years of experience boosting organizational profitability and performance through high-impact sales. Client-centric approach with inside sales expertise. Notable success building rapport, analyzing customer needs, and overcoming challenging obstacles. Continually exceeding challenging sales objectives. Areas of expertise include:
Automotive Sales Professional; Lia Nissan, Enfield, Ct 2013-Present
Cultivate instant rapport, build, and maintain key client relationships to successfully sell vehicles valued from $10K up to $140K. Develop sales strategies and set challenging personal sales goals to ensure peak performance. Maximize sales by regularly connecting with well-established clients and building relationships with prospective customers; promote new products and keep informed of sales events. Utilize client-centric approach to assess client needs and demonstrate how product's features, functions, and benefits meet needs. Ensure optimal experience for each client from initial meeting through final delivery. Consistently monitor inventory levels and in-stock products. Remain abreast of cutting-edge and emerging industry trends.resolution, and technical troubleshooting.
• Consistently held position as one of dealership's top-ranked salespersons each month.
Sales Rep & Mobile Technician, Apple; Farmington,Ct 2011-2012
Partnered with a high-performing sales staff to provided quality customer service. Served as a customer advocate; interfaced with the clients' designated program administrators to provide product and service solutions and meet individual customer needs. Assisted customers with billing and expense management, post sale customer education on wireless service and equipment, issue resolution, and technical troubleshooting.
• Effectively delivered post-sale care services, exceeding clients' expectations in a cost-effective manner.
• Obtained significant business by delivering pre-sale presentations to demonstrate new phone features.
EDUCATION & Training
Certified Sales Consultant:Nissan
high school grad: Suffield High; 2002