Summary:

Skillful and dedicated. Administrative Professional with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Skills:

Proficient in Lotus Notes, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Visio, Extensive use of MACs, iPads, iPhones, Office for Mac, Concur Expense Reporting, PeopleSoft, Microsoft Exchange Server 2000 and 2003, ACT, SharePoint, Microsoft FrontPage, SalesForce, Oracle, Vista, Office 2003/2007/2010, Windows 7, smart phones, Dynamics Great Plains, Chempax, Quo Vadis, Accounts Payable/Receivable, Collections

Professional Experience:

HTC Global Services, Inc. – Troy, MI 04/2014 to 07/2014

Executive Assistant to the President and CEO

Executive support to the Owner, President and CEO of the 13th largest IT company in Michigan

Gatekeeper/”Security” for President; screen and field calls, appointment requests, etc. to conserve Presidents time

Scheduling of high-level meeting with current and prospective business partners; heavy calendar management

Booking all domestic and international travel, hotel, flights, car rentals for President and his family

Tracking of action items from staff meetings and/or business unit meetings; reporting on deliverables

Coordinated and set up high-level conference calls, video conferences, board and management meetings, and special events

Integrity Staffing Group 04/2013 to 04/2014

Long-term assignment at Daifuku Webb – Farmington Hills, MI

Executive support to the Chairman of the Board/Managing Director, Board Director/Executive Vice-President, two Vice Presidents of global material handling supplier

Heavy calendar management of executive calendars

Coordinated and set up high-level conference calls, board and management meetings, special events, and travel arrangements for top executives both in the United States and abroad (Japan)

Creation of weekly/monthly budgetary presentations for Board members

Prepare weekly expense reports

Prepare meeting agendas and carefully monitor all action items.

Proposal Development: Assist sales staff when needed in creating proposal documents, includes creating PDF's

Prepare weekly account tracking reports utilizing SalesForce

Assisted in coordinating sales meetings (agendas, travel, events, etc.)

Concur Expense Reporting trainer

Coordination of Business Use Case Studies

Dipsol of America, Inc. – Livonia, MI 10/2005 to 03/2012

Executive Assistant

Updated and maintained President’s calendar, coordinated domestic and international travel arrangements for top executives at global chemical supplier.

Perform a variety of administrative functions, coordinating and addressing inquiries of current and potential customers, communicating with marketing department regarding new product/technology initiatives, and maintaining competitor database.

Coordinated and hosted successful client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers.

Directed day-to-day IT operations, high-level administrative support President and members of staff.

Project Manager for overall re-haul of IT services. Redesign of company website, email, Microsoft Server usage

Point of Contact for Software/Hardware Issues/Resolution: assess and resolve issue, escalate issue if needed, log information

Assisted managers with special projects as needed, including building renovations.

Prepare meeting agendas and carefully monitor all action items.

Accounts Payable/Accounts Receivable

Johnson Controls – Plymouth, MI 05/2000 to 11/2004

Administrative Coordinator

Served as Administrative Coordinator for one Executive Vice President, two Executive Directors and three Directors of automotive supplier with over 250 nationwide locations.

Directed all administrative and project support efforts.

Developed presentations and scheduled all executive-level meetings and travel.

Prepared bi-weekly time, expense, and travel reports.

Created presentations.

GMA Industries, Inc. – Romulus, MI 04/1998 to 05/2000

Administrative Assistant/Purchasing Agent

Provide administrative support for President in this successful metal finishing supplier.

Oversaw a wide variety of administrative functions, supporting all director-level projects and information-management processes.

Published marketing materials

Operated the materials recovery buy-back program

Utilized databases and accounting program to organize and maintain company records.

Haworths’ Landscaping – Allen Park, MI 06/1994 to 04/1998

Office Assistant

Directed day-to-day office operations, providing fundamental support to company President and members of staff of successful landscaping company.

Managed accounts payable and receivable.

Scheduling of 25 employees

Client quote generation and preparation of client facing correspondence.

Education:

Dorsey Schools – Southgate, MI 1997

Computer Accounting, Certificate of Completion 3.96 GPA

Romulus High School – Romulus, MI 1994

Diploma

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