PAULA WILLIAMS

**** *********** **. **********, **. 63033

618-***-****

acg78z@r.postjobfree.com

Objective

A challenging sales management position the a progressive organization, which will

utilize my strong interpersonal, sales and business development skills

Summary of qualifications

Seasoned retail sales and management professional with over 25 years’ experience

Proven history of meeting and exceeding company sales goals

Excellent communication skills with the ability to quickly establish rapport with customers,

employees, and all levels of management

Highly motivated, energetic, well organized and efficient

Computer literate: Windows, Microsoft Office, Lotus, MS Mail, MS Outlook and various retail

operating systems.

Professional achievements and experience

Achieved Positive KPI’s consistently for 7 months, building store volume by $400,000

projection

Achieved LY results at 100% in overall lease business for fiscal year 2011,2012,2013

Consistently increased sales for 10+ years at every level, SM, LSM, ADM

Increased Store volume from #12 to #3 in district

Sales in Store increased from $423,000 to $680,000 from 2005-2010

Sales in Lease increased from $1,000,000 to $3,800,000 from 2011-

2013

Maintained high profability rate in Lease and Store – 68% Lease/#1 in District in Store

Top LSM in company 3 yrs. in a row

#3 in company for Future Trust Credit Card sales

Maintained top 7 in company in Shrink control

Developed VIP Clientelling as a SM to drive sales within store, creating a $70,000 bump in

sales during initial year. YIP Clientelling is now a company program

BUSINESS DEVELOPMENT

Promotes a competitive and positive sales driven environment

Continuously develops and action plan to positively enhance and affect business

Enhance employee development to promote internal upward mobility

Participated in corporate task force team to develop role of LSM

Wrote the Internal Strategies and Best Practices Training Booklet that was used as a

base for current policies and procedures for store in Store Operations

One of 3 LSM’s approved by Director of Stores for training and development of LSM

role outside of Region

Developed an aggressive ongoing training program designed to train new staff and to

build their skills to a company standard in a small space of time.

MANAGEMENT

Destination Maternity LSM STARR of the Month

LSM Best in Standards

SM of the Month

TOP 10 in Company on Future Trust Credit Card Results

TOP 10 In Company on Shrink Control

#1 in District in Sales Achievements 2 years in a row

Appointed District Mentor/Trainer

Work History

Gap Inc. – St. Louis Mills Outlet

2/2014 – Current

General Manager

1 Location, 29 staff members, including 3 Assistant Managers and P/T Stock Supervisor.

Projected EOY sales @ $2.3Million. Shrink results showed highest improvement in Region for 2014 yr.bn m

Destination Maternity

12/2010 – 2/2014

Lease Sales Manager

55 Locations; 22 Macy’s, 13 Sears, 15 Gorman’s, 3 BabiesRus, 3 BuyBuyBaby’s 2 Kmart’s

29 MSR’s staffed to lease. $4 Million in annual Sales

6/2005 – 12/2010

Store Manager - $680,000 annual sales, 7 staff members

11/2003 – 6/2005

Assistant Store Manager - $383,000 annual sales – 4 staff members

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