Customer Service Representative
Resume:
Anna Lootsie Alamag Gerolao
** * * ********* **. Krus na Ligas Quezon City
Email add: acg728@r.postjobfree.com
Contact no.:097********
CARRER OBJECTIVES:
Seeking a position that will give the opportunity to be trained for further
advancements as well as for personal and professional growth.
PERSONAL DATA:
Nickname : Anna
Gender : Female
Date of Birth : September 24, 1982
Place of Birth : Tuy, Batangas
Nationality : Filipino
EDUCATIONAL ATTAINTMENT:
Tertiary :
Isabelo Bauyon Calingasan Memorial Institution
Nasugbu, Batangas
Associate in Radiologic Technology
S.Y 2000-2003
Secondary:
Our Lady of Peace Academy
Tuy, Batangas
Primary:
Lumbangas Talon Elementary School
Lumbangan Tuy, Batangas
WORK EXPERIENCE:
Teletech
UP Ayala Techno Hub
Customer Service Associate
February 24, 2014 - present
answer inbound calls as well as assist customer who has specific
inquiries
provide personalized customer service of the highest level
update the existing database with the changes and the status of each
customer
provide customer satisfaction and strives to continuosly improve
service delivery
Expert Global Solutions
6th floor ELJ Building
Quezon City
January 11, 2013 - December 19, 2013
outbound call, dial the customer numbers
Verify the first and last name
transfer call to the collector
IQOR Philippines Inc.
Clark Field Pampanga
Customer Service Representative
March 21, 2011- January 4, 2013
answer inbound calls as well as assist customer who has specific
inquiries
provide personalized customer service of the highest level
update the existing database with the changes and the status of each
customer
provide customer satisfaction and strives to continuosly improve
service delivery
REFERENCES:
Marconi Sindayen
Team Leader
Expert Global Solutions
Cherry Amor Wui
Supervisor
IQOR Philippines Inc.
Clarkfield Pampanga
Moises Lopez
Supervisor
IQOR Philippines Inc.
Clarkfield Pampanga
I hereby certify that the facts contained in this resume' are true and
correct to the
best of my knowledge.
Anna Lootsie Gerolao
Contact this candidate