Objective

To obtain position that allows for continued professional growth within

the customer service field while providing continued higher standards of

service excellence.

Profile

Motivated, personable business professional with customer service

experience in sales and service industries. Always ready for new

challenges in new fields.

Flexible and versatile - able to maintain a sense of humor under

pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline-driven environments.

Excellent team-building skills.

Skills Summary

Project Management Computer Savvy

Report Preparation Customer Service Group

Written Correspondence Scheduling leadership/oversight

General Office Skills Problem solving Professional

Presentations

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

o Initiate relationships with new vendors.

o Author professional correspondence to customers and vendors.

o Set up and schedule service calls for projects within set time windows

for coordinated timely completion requirements.

o Communicate concepts to manangement and customers using layman's terms

to facilitate understanding.

o Rapidly learn and master varied computer programs.

Customer Service/Marketing/Problem Solving

o Oversee project operations and provide impeccable customer service.

o Develop and implement strategic service operations plan for business:

o Launched a service and operations plan for various pieces of

equipment in an industrial environment.

o Created work instructions for new equipment previously not used

in pacticular applications.

DETAIL MASTERY & Organization

o Manage all aspects of day-to-day operations as multi-site maintenance

leader.

o Facility maintenance.

Employment History

Walgreens 9-2014 to present

o Cashier

NAA (National Agents Aliance) 7-14 to present

o Sales Representative

Ail (american income life) 5-14 to 8-14

o Sales Representative

SKF USA -9-12 To 5-14

o Ball Screw Assembler

o Roller Screw Assembler

o Centerless Grinder

o Accuator Assembler

o Janitorial

o Experienced Hilo Driver

Express Employment Professionals -9-10 to 9-12

o Various temporary positions leading up to SKF USA

Meridian Automotive systems -Detroit, mI __7-98 to 7-09 pressent (Plant

closure)

o Boiler Operator

o Builbing Maintanance/Hilo Driver

o Machine Repair

united community hospital - detroit Mi. __4-98 to 7-98

o Building Maintanance

sims Maintanance -southffeild, mi __11-96 to 4-98

o Building Maintanance

o Boiler Operator

o Team Leader

o Facility Management

Education

Gary Area Career Center --- Gary, In.

o Automotive Repair --- Certificate 6-88

Theodore Roosevelt High School --- Gary, In.

o Major Area of Study __ Technical Studies ---Diploma 6-88

References

> Matthew Blevins -3rd Class Stationary (Boiler)/Refrigeration

Engineer Supervisor -Retired

734-***-**** acg71l@r.postjobfree.com

> Dana Walker -Friend

313-***-**** acg71l@r.postjobfree.com

> David Stewart -Demolition Consultant

313-***-**** acg71l@r.postjobfree.com

> William Sims -- 2nd Class Refrigeration Engineer/Company Owner

248-***-**** acg71l@r.postjobfree.com

Contact this candidate