Senior Executive Manager
Resume:
JOY L IU
acg6pg@r.postjobfree.com
Keuka Park, NY 14478
Executive Profile
Senior Executive Manager at Sumsung Air China Life Insurance Company.
Demonstrated strong strategic planning and people management skills. Highly
motived and incentivized to achieve goals.
Executive Account Manager at Great Wall Life Insurance Company. Developed
company-wide training programs and organized timely meetings. Directed a team
of 12 members.
Experienced Executive Account Manager with strong leadership and relationship
skills.
Driven Executive Account Manager trained in all aspects of insurance billing,
claims and collections. Employed high-level negotiation skills in resolving claims to
the satisfaction of all involved parties.
Education
Master of Science in Management, 2015 (Anticipated)
Keuka College, Keuka Park, NY
Concentration in Business Administration and Finance
Bachelor of Management and Science, 2010
Received first place award for outstanding performance from Keuka College of
Business.
Received award for outstanding academic performance from Keuka College of
Business.
Professional Experience
Sumsung Air China Life Insurance Company,Tianjin, China July, 2012 July, 2014
Maintained friendly and professional customer interactions.
Shared product knowledge with customers while making personal recommendations.
Developed various company-wide programs to incentivize team members to achieve goals.
Led and organized group activities to promote cross functional collaboration.
Great Wall Life Insurance Company, Tianjin, China July, 2010 July, 2012
Recommended and helped customers select merchandise based on their needs.
Confirmed that appropriate changes were made to resolve customers' problems.
Created and directed sales team training and development programs.
Core Accomplishments
Achieved top sales ranking and promoted to executive account manager within 8 months
Managed a successful sales team of 12 members who consistently exceeded sales goals
Represented affiliates in meetings at the Headquarters
Served as key contributing member to Leadership Team
Skill Highlights
Strong interpersonal and communication skills
Analytical thinker and innovative problem solver
Staff development and training
Accomplished strategic and financial planner
Cross-functional team management
Comprehensive knowledge of compensation/benefits administration
Calm and effective under pressure
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