ELAINE M. RODRIGUEZ, MBA

**** **** ******* **. ******, TX 76210 acg6et@r.postjobfree.com 602-***-**** cell

HUMAN RESOURCES EXECUTIVE

National Human Resources Management Experience Leadership Development Start-up Operations

Highly experienced Human Resources professional with a proven record of facilitating profitability through expert

development and management of corporate human resources operations. Special expertise in building and leading

top-performing teams, turning around troubled organizations, and establishing Human Resources and Operations

departments from scratch. Adept at directing all Human Resources functions, including recruiting, talent

development, policy design, employee relations for union and non-union task force. For Operations functions have

direct complete organizational work flow, manufacturing demands, forecasting as well as quality/warranty

improvement levels. Experience at utilizing internet technologies to improve organizational performance. Develop

processes, policies and procedures to ensure compliance and to meet corporate needs. B.S. in Business

Administration, Everest University. Recently acquired MBA with a concentration in Strategic Human Resources

Management from Grand Canyon University. In addition I am fully bilingual in English and Spanish.

Exceptional leadership, relationship management, and training skills. Additional capabilities include:

Human Resources Operations Management Short & Long Term Strategy Design Budgetary Planning

Compensation Process and Change Management Project Management Employment Law Union & Non-Union

Labor Relations Recruiting & Staffing Training & Leadership Development Benefits Compensation Program

Administration Fully Bilingual (English and Spanish)

PROFESSIONAL EXPERIENCE

Human Resources Manager 2/2014-Present

Imperial Group Decatur and Denton, TX

Responsible multiple plants in North Texas. Understand the organization's business strategies in order to provide

HR insights and solutions to business challenges. Maintain familiarity and compliance with all local, state, federal

employment and EEO laws to prevent litigation and ensure effective and timely administration . Counsel Managers

and Supervisors on HR policies, procedures, compensation and benefit programs, disciplinary actions and laws to

ensure consistent and fair treatment of all employees . Provide strategic and tactical advice to plant management

regarding labor relations issues, and collective bargaining agreement interpretation and application . Understand the

Company's total compensation strategy and facilitate pay actions that comply with compensation laws and

regulations. Design and conduct training on employment practices and other HR-related programs/topics to further

the knowledge, understanding, and acceptance of managers and employees. Develop, recommend, and seek

continuous improvement to HR policies, procedures and programs to enhance employee satisfaction and support of

operating objectives. Discuss staffing needs with line managers, screening applicants and participating in the

interview process. Act as an advocate for career development by coaching managers on career planning, individual

development plans, and succession planning. Ensure timely and clear communication within the business unit on

HR policies, practices and initiatives. Maintain departmental operating budget.

• Revamp staff augmentation process reducing an average of 35% of the original cost.

• Partner with High Schools providing part-time employment to students and reducing overtime cost by 20%.

• Enhance training/succession planning by partnering with government institutions and receiving $225K in grant

education.

• Reduce turn-over-rate by 14% in less than a year.

Project/Human Resources Manager 3/2010-12/2013

ABM Industries, Inc. Phoenix, AZ and El Paso, TX

Oversee all HR operations for a multi-state union and no-union food manufacturing companies, and assist with HR

functions for Southern California, Arizona and Colorado as needed. Carries out recruiting, hiring, terminations,

grievances, arbitration proceedings, unemployment hearings, strategic planning, policy & procedure development,

and performance reviews. Managed compensation and benefits programs. Actively involved in location specific

programs, such as reorganizations. Additionally in charge of Logistics operations. Administers a $3.2M budget per

location.

• Established the company’s Phoenix account, including staffing and all operational procedures.

• Increased efficiency by designing and implementing formal performance review process and developing

standardized social media policies for all employees.

• Enhanced compliance and staff performance by updating company handbook.

• Improved productivity and employee satisfaction by leading development and launch of corporate intranet for

all documentation, benefits access, calendars, and newsletter.

• Lowered costs by identifying and implementing new recruiting and retention plans.

Human Resource Specialist 5/2009-3/2010

OpenWorks Phoenix, AZ

Developed HR operations for the startup of the first self-performed client in multistate locations. Established HR

standards and procedures; customized to meet specific regulatory requirements of each location, including the

responsibilities of employee relations, arbitration proceedings, grievances, unemployment hearings, safety training,

etc. Expanded the program from 85 to 315 union and non-union employees in multistate locations. Hired and

managed a staff of eleven. Administered a $2.1M budget.

• Created the entire HR program and implemented organizational structure, training and recruiting programs,

performance appraisal system and HRIS system.

• Developed all benefits plans and corporate handbooks.

Branch / Human Resources Manager 4/2008-3/2009

Link Staffing Services Phoenix, AZ

Managed HR functions in one of the offices in Phoenix, including expansion of operations during period of rapid

growth. Designed, implemented and monitored marketing strategy, encompassing print and online media to boost

graduate recruitment. Developed and implemented processes for a mobile workforce, which was required following

interstate expansion. Achieved high level of employee productivity by motivating and leading multicultural staff

and ensuring effective recruitment, development, training at all levels and to maintain good employee relations.

• Reduced complaints 47% and turned around a portfolio from lowest to highest performing in one year.

• Achieved $100K of weekly billable hours in the first six months of employment, $60K over expectations.

• Deployed effective hiring, training, and employee motivating factors to decrease turnover by 20%.

ELAINE M. RODRIGUEZ, MBA

3612 Lake Country Dr. Denton, TX 76210 acg6et@r.postjobfree.com 602-***-**** cell

ADDITIONAL EXPERIENCE

Recruiter (Contract), AIG, Inc., Phoenix, AZ, 10/2007-4/2008

Revised and managed the development, administration and implementation of all HR functions, such as:

interviewing, recruitment, appraisals, training and professional development, benefits, and associate relations

activities for their call center.

Branch & HR Manager, Express Personnel Services, Phoenix, AZ, 5/2005-10/2007

Exceeded budget targets, payroll, and order fill rates and safety. Manage the processing from receiving an order to

fulfilling with right employee. Achieve high level of employee productivity by motivating and leading multicultural

staff and ensuring effective recruitment, development, training at all levels and to maintain good employee relation.

Provide technical guidance and workable solutions to problems. Responsible of weekly payroll.

EDUCATION & TRAINING

MBA with emphasis in Strategic Human Resources Management

Grand Canyon University, Phoenix AZ

GPA 3.67

Bachelor of Science in Business Administration

Everest University, Brandon, FL

GPA 3.48

Professional Development

● Customer service, contract negotiation, sales, HR, Lean Manufacturing, ISO, FAA 145 repair, and AIB training

PROFESSIONAL ASSOCIATIONS

● Member, Society of Human Resources Management

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