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Recruiting, Administration, and customer service sales

Location:
Tulsa, OK
Posted:
December 26, 2014

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Resume:

Kiem Craig

***** *. **** ****** *****, OK *****

918-***-**** acg5sb@r.postjobfree.com

Objective To secure long term employment and retire with an emergent company where my experience, knowledge and skills in administration and recruiting will be utilized and developed.

Education

Masters of Divinity, Oral Roberts University 05/2004

Bachelor of Arts, Public Relations Cheyney University of Pennsylvania 09/1997

Licensed, Group Fitness Instructor- Zumba Fitness Inc. 11/2011

Certified, CPR/AED/First Aide Adults & Infants 3/2012

Work Experience

Melton Truck Lines

Lead Recruiter 10/2014- Present

Recruiting: qualify, interview and schedule new drivers and rehires to aid in driver's relations and retention.

Account Management: manage applicant inquiries (phone, internet, walk-in and job fairs) and phone applications. Interview, investigate and qualify applicants by conducting health questionaires, interity interviews, DOT reports,background checks, Hireright reports and employement verifications.

Marketing Consultant: recommend marketing campaigns via direct mail projects, call-campaigns billboards, media sources, maganizes etc. Programs utilized MS Word, Excel, Hireright Services, Innotivative, and AS400.

Group Exercise Fitness Instructor/Fitness Contractor

St. John Siegfried Health Club 4/2012- 9/2014

Cooper Aerobics Health and Wellness Center 6/2012- 9/2014

Thornton Family YMCA of Greater Tulsa 4/2014- 9/2014

Group Management: teach, train, manage and motivate large groups to reach and obtain their health and wellness objectives through dance aerobics

Consultation: perform fitness assessments/testing; design individual fitness programs; assist in planning and implementing corporate wellness programs

Choreography: create and implement fun and creative aerobic dance routines to target specific muscle groups

American Airlines

Staff Assistant/Inventory Sales Representative 5/2009-11/2011

Accounts Receivable/AR: obtain delinquent payments & payoffs. Process credit card charge backs, electronic checks and write-offs. Manage electronic bank deposits and prepare checks for direct deposit.

Processing New Hires: candidates requisitions, salaries, time and attendance utilizing Taleo & Kronos

Expense Reports: managed and processed reports for LM Planning work group

Travel Arrangements: Managed work group travel itineraries utilizing RES

Personnel Training: trained and guided new staff assistant hirers

Inventory Control: Managing and expediting materials, repairs and parts orders for Material Management and Chain Supply Inventory Division. Heavy phone communication and negotiation with vendors, purchasing, suppliers and shops to satisfy parts and material deadlines.

Data Analysis: analyze and resolve disputes, parts, repairs and materials. Research and investigate to obtain accurate information for collections, analyst and shops. Program used on a daily basis- MS Word, Outlook, Excel, SABRE (RES &DECS), IMS, SAP, RESEX, MAPS, RAPID, APPICS, WALKER, Return Check database

Clinique

Beauty Consultant/Sales 05/2005-06/2006

Consulting: advised, educated and assisted clients with skin care treatments and cosmetic objectives

Sales: increased counter sales by 3% while raising customer loyalty through promotions, workshops and client consultations

Tulsa International Christian Center

Administrative Assistant 09/2003-05/2005

Front Office Manager: managed, handled and prepared all correspondents, bulletins, master calendar and appointment scheduling. Organized and assisted with marketing material for conferences, outreaches and church events. High-volume calls.

Bookkeeping: calculated and recorded all incoming/outgoing funds, assisted business mgr. with payroll. Programs utilized MS Office, Excel, PowerPoint and church secretary.

European Spa & Salon

Receptionist 08/2002-08/2003

Accounts Receivable (A/R): cash management, credit card payment, purchases and adjustments. Recorded/handled inventory and sales

Appointment Setting- scheduling daily appointments; handled heavy phone lines

TV Guide, Inc.

Customer Relations/Sales 09/2001-03/2002

Customer Service/Sales: trouble shooting network programming, updating customer accounts, high volume call in call center environment; satellite sales, marketing and promotions

Glory House

Night Supervisor 02/2001-08/2001

Management: supervised 5-10 women residence with various dependencies

Events Coordinator: supervised 5-10 women residence with various dependencies; Planned and implemented daily night and weekend activities. Educated residence on life skills and character development.

American Staffing Resources

Recruiter/Staffing Agent 01/1999-12/2000

Full Cycle Recruitment: prescreen, interviewed and placed prospective candidates for the professional, clerical and industrial divisions

Account Management: open new accounts for temp to hire positions, manage and track attendance of temporary employees, secure coverage for open positions; retain updated and accurate information on prospect clients

Marketing Manager: supervised, created and implemented all employment advertising and marketing for the Willow Grove branch

Training: Trained candidates on policies and procedure, laws, guidelines and regulations; administered background checks and drug testing.

References provided on request



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