Mehdi Javani

**Osler Street, Toronto, Ontario

Phone :647-***-****, Email: acg5kc@r.postjobfree.com

PROFILE:

• Ability to communicate effectively with customers.

• Know how a fast-paced business operates and how commercial decisions are made.

• Outgoing character and excellent communication skills and willingness to work as part of a

team, understanding of how others in different teams depended on your work.

• Ability to follow instructions and procedures.

• Strong work ethic and integrity.

• Punctual, flexible, getting work done on time, and being willing to improve performance.

• Knowledge of MS office (Word, Excel, Access and Power Point).

• Self-motivated, energetic, organized; with strong analytical, logic skills, detail-oriented and

fast-learner.

• Fluent in verbal and written communication skills in English, Farsi, and Azerbaijani.

WORK EXPERIENCE:

• Access Research, Toronto, Canada Dec 1,2014 – Present

Call Center Representative

• Conducting surveys over the phone

• Spirit Halloween, Dundas Square, Toronto, Canada Oct 6 - Nov 10, 2014

Working as a sales associate

• Welcoming customers

• Approaching customers that may require assistance

• In charge of change rooms

• Carrying out stock replenishment, ensuring all areas of the store remain tidy at all

times

• Providing a friendly and helpful service to customers.

• B&R book store, Netherlands Nov 2013 -

Aug2014

Mehdi Javani

11Osler Street, Toronto, Ontario

Phone :647-***-****, Email: acg5kc@r.postjobfree.com

Sales Assistant

• Supporting the store team and manager to increase revenue streams and profit targets.

• In charge of opening and closing store.

• Ensuring customers receive courteous service.

• Give every customer immediate and undivided attention.

• Responsible for inventory and stocking shelves.

• Respina Talk Language Centre, Tehran, Iran July 2007-Sep2010

English Teacher

• Taught English conversation to adults over 18

• EMEO Language Teaching Center, Tehran, Iran Apr 2004-Feb 2007

English Teacher

• Taught English Conversation and TOEFL to adults over 16

• Materials used: Interchange

• Marjan Boutique, Tehran, Iran

July 2001 to Sep 2003Sales

Assistant

• Providing a friendly and helpful service to customers.

• Demonstrating good product knowledge to customers on key promotions and offers.

• Providing cover in other areas during periods of holidays and sickness.

• Approaching customers that may require assistance.

• Carrying out stock replenishment, ensuring all areas of the store remain tidy at all

times.

• Balanced cash draw at end of shift.

• Maintained great relationship with manager and staff.

• Assessing client needs and recommending product selections.

• Adding excitement to the customer’s experience in store and about new products or

promotions

EDUCATION

• Bachelor of Arts, English Literature May 2003

(+WES Canadian equivalency report)

AllamehTabatabaei University, Tehran, Iran

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