Victor Ruiz

*** ******* *** #** *****, NY ***** C: 917-***-**** acg5c3@r.postjobfree.com

OBJECT IVE To obtain a challenging and rewarding position, where I may demonstrate

my ability to be a leader and where I can also develop new skills.

EDUCAT ION

09/2006 ? 06/2009 Samuel Gompers H igh School

B ronx, NY

H .S Diploma

EXPER I ENCE

11/2013 - 07/2014 F lati ron Room New York,

NY

Barback and Busser

? Cleaned the dining, serving and bartender stations

? Assisted janitorial staff with trash removal

? Greeted guests in the absence of the hostess and ensured the timely delivery of food orders

? Guaranteed that there is enough liquor in stock and replenish alcohol when necessary

? Picked up empty glasses and bottles from the tables

? Assured that bartenders always had enough clean glassware

09/2011 - 02/2014 D ave and Buster?s New

York, NY

Assistant manager- Captain department

? Inspected floors, restrooms, and tables to make sure they are clean at all time

? Supervised a group of five individuals, to make sure they are providing a great customer

experience

? Provided solutions and answers to any of the customers? concerns, issues, and inquiries

? Worked as a team with other employees to improve the store?s revenue

09/2011 - 08/2013 FedEx, Co.

Bronx, NY

Package Handler and Delivery Man

? Loaded and unload packages quickly and efficiently

? Prepared and inspect packages for delivery

? Scanned packages in the system for tracking purposes

? Organized packages in delivery truck by and separating them depending on where it will be

shipped

? Shipped packages to customers and pickup packages when necessary

08/2010 - 09/2011 Andres Perez Multiservice

Bronx, NY

Customer Services Assistant

? Assisted customer with transactions such as money transfer, bill payment, money orders

? Answered telephone inquiries from customers and store regarding the status of unit, and other

services issues

? Processed and filling forms and applications for customers

? Worked as a team with other employees to ensure great customer service

01/2010 ? 06/2010 Models Sporting Goods

Bronx, NY

Sales Associates

? Answered customer?s questions and resolved complaints

? Assisted customers with shoes and accessories

? Managed cash register and processed cash, debit and credit card transactions

Skills

?

Customer Service

Expertise in Microsoft Office Word, Excel, ?

PowerPoint, Outlook, and Access

Bilingual, fluent in Spanish

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