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Customer Service Human Resources

Location:
Phoenix, AZ
Posted:
December 28, 2014

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Resume:

Direct Opinions

**** ******** ***** ****. *.

Cleveland, OH. 44131

To: hr@directopionions .com

Subj: Interviewer Position

From: Darren J. Horsey

Attention: Human Resources Department:

To whom it may concern:

My name is Darren J Horsey, and I am applying for the position of Interviewer. I have

worked in the customer service field for more than 20 years, in and out of the United States

Military. I have the experience of direct customer service, inbound and outbound calls. I

have had the opportunity on the sales floor, and as an account representative. With my

overall previous customer service and pubic relations background, I believe I am a good

candidate for one of your Interviewer positions.

I have also had the opportunity to work for a research firm while living in Tucson in the

early 1990's, and I loved the work. Direct customer contact and involving and evolving

myself with the customer and his concerns and opinions. With my knowledge and

experience, I believe I would be an asset to an already prosperous company. I am currently

going to school online, attending Grand Canyon University, completing my bachelors of

Arts with 49 more credits to complete.

Please consider me for the position of interviewer, I will be a key team player and be a

direct result of your firms growth in the industry of research and information collection.

Sincerely,

Darren J. Horsey

1735 N. W. Grand Ave. #239

Phoenix, AZ. 85007

email: acg532@r.postjobfree.com

Darren J Horsey

1735 N W Grand Ave.

Apt. #239

Phoenix, AZ. 85007 :

602-***-****

Email: acg532@r.postjobfree.com

Objective: To obtain employment with a prospering company where I can utilized my

military experience and knowledge and skills, also to learn.

Work Experience

1984 – 1990 United States Navy USS America CV66 Norfolk, VA

Yeoman-Personnel Clerk

Provided all phases of administrative functions for the Executive Department on

board the Carrier. Responsible for weekly Combat Death/Injury Report. Scheduling

TAD orders for sailors school dates. Clerical functions consisted of filing, typing,

processing military I.D. Answering phones, and mail pickup daily. Attached to

Safety Department, inspecting spaces on board carrier utilizing MSDS Safety

procedures and issuing safety chits.

Job Responsibility 2

Job Responsibility 3

1990 1991 United States Marine Corps Paris Island S.C. RE

1 Honorable Discharge 0311 Basic Infantryman

1995-1997 United States Regular Army Job Title Ft. Leonard-wood, MO

Re-1 Honorable Discharge 88M Transportation Specialist 2000-

2007 Army National Guard Full-Technician GS-4 Baltimore, MD Job RE-1

Honorable Discharge 42A/88M 13/B Military Personnel Clerk

2009 2010 Data Pak Service 2320 W. Peoria Ave SuiteD131 Phoenix, AZ 85029

Customer Service Rep Inbound / Outbound

• Provided Inbound/Outbound account information, credit card verifications and

• Product Knowledge, product orders,merchandise exchanges,returns and

exchanges.

• Provided Product knowledge to clients, and promotions and Up-selling of Products.

• Maintained Strong Organizational Skills and attention to detailed, computer savvy.

2010-2013 Veterans Hospital Bob Stump VA Prescott, AZ. 500 N Hwy 80 AZ(Work-Study)

. Member provided all clerical functions, data entry, ordering supplies, answering

phones, messages, filing, faxing, and knowledge of Veterans Hospital Supply Sys

. Maintained a working knowledge of Safety related procedures, updated MSDS

manuals, and inspected Facilities Management Spaces on daily basis.

Education

2010-2013 N/D Yavapai College Dual Degree in Social Work and Human Services

2014 Present Grand Canyon University – Phoenix AZ. Bachelor BA Religous Studies

B.S. And Counseling concentration in Addition

Computer Skills

MS Excel

Power Point

MAC/Linux

References

References available on request



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