Tiffany D Henley

Administrative Assistant

Midland, TX

acg4ys@r.postjobfree.com - 214-***-****

I'm searching for a job with the criteria of customer service in a well known company to apply my relevant skills.

I'm a real people person and no stranger to hard work. I'm the kind of worker that isn't afraid of a challenge

and gets along with others very easily. I always try to do my work and complete tasks to the best of my ability.

WORK EXPERIENCE

Administrative Assistant/Dispatcher

Lonestar Distribution Co. - Midland, TX - August 2012 to October 2014

Take incoming calls from Engineers ordering products needed on oil rigs. Prepare Bill of lading forms for trucks

delivering products. Create maps for truck drivers driving to oil rig locations. I also do a lot of data entry once I

have all paperwork ready for truck drivers delivering loads. Having to know the difference in directional drilling

such as horizontal and vertical. Also I've been trained to know the different chemicals needed to be used out

on rigs after the drilling process.

Dispatcher

Southwest Dispatch - Dallas, TX - April 2011 to May 2012

Make outbound calls to residents who had alarms going off. Have the ability to multitask and prioritize at all

times. Able to solve problems under stressful situations.

Administrative assistant

Select energy - Midland, TX - July 2009 to March 2011

Responsibilities

Take inbound calls from customers and engineers or on oil rig sites. Complete orders that came in via email

and via phone. I also had to log the daily Bill of ladings.

Cashier

Fred's Pharmacy - Greenwood, MS - December 2006 to April 2009

Retail

• -Customer Service

-Resolve customer complaints.

-Receive payment by cash, check, vouchers, or automatic debits.

-Greet customers entering establishments.

Customer Care Representative

Tyson Food Inc - Cleveland, MS - January 2004 to November 2006

Consumer Packaged Goods Manufacturing

• -Customer Service.

-Billing Inquiries

-Inventory Specialist

EDUCATION

General Studies

High School

2001 to 2005

Maranatha Academy - Minter City, MS

2001 to 2005

ADDITIONAL INFORMATION

SKILLS

-Proficient in Microsoft Office including Microsoft Word and Microsoft Excel.

Problem solving abilities.

Ability to type 40 wpm.

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