Alisa Hageon

**** ***** **

Silsbee, Texas

936-***-****

acg4h8@r.postjobfree.com

WORK EXPERIENCE

AARONS SALES AND LEASE, Silsbee, TX

sales manager, Jan 2014 – present

Resolve customer complaints regarding sales and service.

Plan and direct staffing, training, and performance evaluations to develop and control sales and

service programs.

Determine price schedules and discount rates.

Confer with potential customers regarding equipment needs and advise customers on types of

equipment to purchase.

Take payment from customersAnswer phones

LUFKIN INDUSTRIES, Lufkin, TX

Administrative Assistant/Timekeeper, Sep 2011 – Dec 2013

Compute wages and deductions, and enter data into computers.

Record employee information, such as exemptions, transfers, and resignations, to maintain and

update payroll records.

Process and issue employee paychecks and statements of earnings and deductions.

Keep track of leave time, such as vacation, personal, and sick leave, for employees.

Compile employee time, production, and payroll data from time sheets and other records.

Distribute and collect timecards each pay period.

Issue and record adjustments to pay related to previous errors or retroactive increases.

Provide information to employees and managers on payroll matters, tax issues, benefit plans, and

collective agreement provisions.

Complete time sheets showing employees' arrival and departure times.

Coordinate special programs, such as United Way campaigns, that involve payroll deductions.

Review time sheets, work charts, wage computation, and other information to detect and

reconcile payroll discrepancies.

Process paperwork for new employees and enter employee information into the payroll system.

Verify attendance, hours worked, and pay adjustments, and post information onto designated

records.

Comply with HIPPA and Union confidentiality policiesUtilize Microsoft officeUtilize SAP System

Shop Clerk/Helper, Apr 2011 – Sep 2011

Coordinate special programs, such as United Way campaigns, that involve payroll deductions.

Complete time sheets showing employees' arrival and departure times.

Answer phoneExpense ReportsReport production in SAP SystemAssist Supervisor with

disciplinary action forms

Plasma Cutter

GEORGIA PACIFIC, Corrigan, TX

Grader, Feb 2010 – Apr 2011

Evaluate log characteristics and determine grades, using established criteria.

Grade Veneer by color, number of knots and length of veenerClean upComply with OSHA

regulated policies

2770 Means Dr Silsbee, Texas 936-***-**** acg4h8@r.postjobfree.com

MEMORIAL HEALTH SYSTEMS OF EAST TEXAS, Lufkin, TX

Pre-Cert Specialist, Jan 2009 – Feb 2010

Verify Insurance benefitsObtain Pre-Certification for all inpatient and outpatient

proceduresCommunicate with Utilization ReviewInitiate registration process as neededAnswer

incoming and outgoing calls

FIRST CALL STAFFING, Dallas, TX

Lead Dispatcher, Jan 2003 – Feb 2009

Dispatch Technicians by means of email to locations to repair equipmentOrder PartsAssist

coworkers when behind with assignments

EDUCATION

Lufkin High School, LufkinTX

High School Diploma, May 1984

ADDITIONAL SKILLS

Technically proficient on Microsoft Packages, including Microsoft Word, Microsoft Excel, Outlook

and type 45-50 wpm.Routinely and expertly check all correspondence to ensure correct spelling

and grammar.Recognized for meticulous attention to detail.Collector with over 15 years of

collection experience who motivate others to preserve and accomplish assigned task in a

proficient, high quality manner.Using SAP, BAAN, Geneva, Davox and AS 400 Systems.Forklift

Operator, Rail cart Operator, Plasma Cutter, Overhead Crane Operator, Handheld Torch,

Conveyor belt Operator, Dryer in feed and out feed operator

2770 Means Dr Silsbee, Texas 936-***-**** acg4h8@r.postjobfree.com

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