EDUCATION Newbury College, Brookline, MA

Bachelor of Arts in Business Marketing, Class of 2009

WORK EXPERIENCE

Five Star Quality Care, Newton, MA

May 2012 - August 2014

Accounts receivable/Billing Specialist

Analyze problem/outstanding accounts on a timely basis

Expedite billing and collection procedures to maximize

revenue and cash flow

Review monthly financial statements, communicate

issues/concerns

Generate revenue reports for month end close, show

outstanding balances

Controlled Auto drafts (3 times a month) for over 30

individual facilities

Secretary of the Commonwealth's Office, Boston, MA

February 2005 - April 2012

Print Technician

Sets type according to copy

Operate press to print job order

Read proofs for errors and clarity of impressions and

correct imperfections

Maintains and repairs aging equipment and assist

installation new machinery

Public Relations Representative

File Uniform Commercial Codes (UCC) to help secure

collateral

Research UCC documents for the public

Liaison between law firms & corporations, provide

understanding of Article 9

Entered data into the UCC Database to ensure proper filing

Handle transfer of money to accounts

YMCA Roxbury, Boston, MA

June 2009 - August 2011

Youth Athletic Coordinator/Front Desk/Marketing Coordinator

Supervise Teen Center, assist with homework, tutoring and

other personal challenges

Implement training courses for teens

Responsible for activities and scheduling of gym facility

Provide customer service throughout entire facility

Serve as leader in building and sustaining client base,

consistent high customer satisfaction ratings

Market new programs quarterly to community

SKILLS Bi-lingual

Flexible and adaptable in a myriad of situations, excellent

verbal and interpersonal communication skills

Keen decision making and strong critical thinking

Great aptitude for organization and prioritization

Thrive working under extreme work pressure, with heavy

workloads and time sensitive projects

Able to observe, recognize, and analyze areas for

improvement to bring higher standards for better quality

performance and reliability

Mac and PC operating systems, Microsoft suite(Excel,

PowerPoint etc), typing speed 70 wpm

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