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Customer Service Office

Location:
Marion, OH, 43302
Salary:
30K
Posted:
December 20, 2014

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Resume:

KATHLEEN G. HILL

Kathleen G. Hill

**** ******** *****

Marion, Ohio 43302

acg3x9@r.postjobfree.com

740-***-****

AREA OF EXPERTISE

* File Clerk/Support Services for Corporate Law Firm, Front Office Secretary,

Media Secretary and Attendance Clerk for Marion City Schools

* Office Management/Receptionist

* Customer Service/Resolve Client Issues

* Confidentiality/Personnel Files/Client Files

* Business Finances/Secretary to Fiscal Officer/Small Business Owner

* Computers (Word, Some Excel), Aderant, Equitrac, FileSite, Power

School/General Office Machines, Multi-line Telephone System

* Interaction with Students/Piano Teacher

File Clerk/Support Services for Corporate Law Firm, Sub Secretary-

Secretary in Marion City Schools Small Business Owner Assistant

to Marion Township Fiscal Officer...Banking...Retail

SELECTED ACCOMPLISHMENTS

* As receptionist at TRECA, I greet visitors and direct them to various departments

in the building and I also answer a multi-line phone system, directing calls to

various departments.

* As File Clerk/Support Services at Gray-Robinson, I reported directly to the Office

Administrator. I put together and updated Pleading Binders, put together

Closing Binders for legal assistants, created new redwells for files, did filing,

scanned, faxed and copied documents, work with highly confidential client files,

set up and tore down for attorney/paralegal and committee lunches, in charge of

setting up conference rooms for various attorney meetings, depositions, etc.,

cleaned and restocked kitchens, verified deliveries for lunches, covered mail

service for the office when necessary and covered reception one hour daily.

* As secretary at Grant Middle Schools, I reported directly to three (3) principals,

worked directly with Assistant Principal inputting discipline data in Power

School, ran truancy reports, worked on confidential issues with principals, set up

appointments for principals, worked as liason between staff members,

administration and principals; was responsible for building payroll, answered

the phone. As sub-secretary in Marion City Schools I was assigned duties at

various buildings to fill in as building secretary answering phones, work closely

with building principal, sign students in and out, input building absences, tardies,

etc., maintain confidential student information, greet parents, some light clerical

work

* Maintained and helped to run a private legal practice for 14 years. Answered

the phones daily, typed various legal documents, filed, act as liaison between

attorney, clients and court system, worked with highly confidential client

information, set up appointments, hearings, meetings.

* Secretary to Marion Township Clerk for 7 years. Responsible for personnel

files, prepared payroll twice a month, prepared township bills for payment twice

a month; preparation of meeting minutes 4 times a month. Communication with

various township administrators. Worked with a 3 million dollar budget.

* Small business owner. Have taught piano in Marion since 1981. I built my

studio from 5 students to as many as 40. I meet with students once a week for

private classes.

PROFESSIONAL EMPLOYMENT SUMMARY

* TRECA - 10/14 - Present

Marion, OH

Receptionist

* Gray-Robinson, Attorneys at Law - 09/2013 - 09/12/2014

Jacksonville, FL

File Clerk/Support Services

* Marion City Schools - 10/2007 - 06/2013

Marion, OH

Secretary/Sub-Secretary

* Frank K. Reber, Attorney at Law - 1993 - 04/2007

Marion, OH

Legal Secretary

* Edye Cook's School of Dance and Performing Arts - 1990 - Present

Marion, OH

Private Piano Instructor

* Marion Township - 1992 - 2006

Marion, OH

Secretary to Fiscal Office

EDUCATION

Chardon High School - 1972 - 1976

Chardon, OH

Mount Vernon Nazarene University - 1976 - 1980

Mt. Vernon, OH



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